Page Comparison

The Manage users screen on the admin dashboard admin dashboard allows admins to create new users and manage existing users by assigning roles, accessing user profile records, and configuring other management options.

Panel

On this page:

Table of Contents

The following columns exist on the Manage users table:

Configuration

Description

Name

The user's Name usually corresponds to the given name and surname.

If there is no given name and surname on the user's profile records, the Name corresponds to the user's username.

If there is no username, the Name corresponds to the user's email address.

Role

Select either of the following options:

User: A standard non-admin user. Specific privileges must be granted manually to the user's admin group(s).
Admin: A Fuse admin. All privileges found in the Admin dashboard apply by default.

Communities

Number of communities the user belongs to.

Active

Toggle to the left to deactivate a user. Deactivated users are unable to sign in to Fuse, but their details remain easily retrievable when generating reports.

Deactivated users are still visible in the list of users and a cross is displayed in the Remove Personal data column. Click the cross () to completely remove all of the user's personal data from Fuse. If a user's personal data is removed from Fuse the user cannot be reactivated.

Warning

You cannot deactivate a user if they are a community admin. You must remove the user as a community admin / transfer the community admin role to another user before they can be deleted.

If you attempt to deactivate a user who is a community admin, a message appears displaying the ID for each community in which the user is an admin. To see a complete list of communities including admins, run the All communities report on the Reporting screen. If your Fuse instance has a large number of communities, you can use a VLOOKUP function to narrow down the list.

When a user is deactivated, they are not permanently deleted.

The following applies to deactivated users:

They are prevented from signing in to Fuse / authenticating into the system
They cannot receive push or email notifications
Any existing authentication tokens are destroyed

The following data is deleted for a deactivated user:

Auto login token
Device tokens
OAuth tokens
Membership requests

The following data is retained for a deactivated user:

Community memberships
Content views
Profile views
Assessment results
Assignments
Explicit community settings - permission to upload content to communities
Activities
Favourites
Profile favourites
User groups
Content signatures
Admin group memberships
Public activities

Hide from leaderboard

By default, the user appears on the Fuse leaderboard. To hide, select the Hidden from leaderboard checkbox.

Send welcome email ()

Click to send a generic welcome email to the user from Support. The email contains a link to the Fuse login screen, along with the user's Fuse username and password.

Warning
Only send a welcome email to a newly created user. When the email is sent, the user's password is reset and they can no longer use their old password to log in.

Edit user ()

Redirects to the user's profile records.

Remove Personal data

Only available on disabled users. The user is completely removed from the Fuse app and only exists in analytics.

Warning
When the user's personal data is removed, the user cannot be re-enabled.

Selected [#] users

Select one or more users from the Manage users table, and perform bulk operations on those users, including setting user roles, adding users to communities, sending a welcome email, activating/deactivating users, and hiding users from the leaderboard.

Info

When you select users from the Manage users table, the total number of selected users is displayed in the title of this section.

For example, if you select 4 users, the title of this section will change from Selected 0 users to Selected 4 users.

The following standard bulk operations can be performed:

Bulk operation

Description

Set role of selected users to

Set the role for one or more selected users.

In the Manage users table, select the checkbox next to one or more users.
In the Selected [#] users section, select the Set role of selected users to checkbox.
Click the dropdown and select one of the following:
- Admin: A Fuse admin. All privileges found in the Admin dashboard apply by default.
- User: A standard non-admin user. Specific privileges must be granted manually to the user's admin group(s).
In the bottom-right corner of the screen, click Apply to save the changes.

The selected user's roles are set.

Add selected users to communities

Add selected users to one or more existing communities.

To add selected users to one or more existing communities:

In the Manage users table, select the checkbox next to one or more users.
In the Selected [#] users section, select the Add selected users to communities checkbox.
In the Select communities field, select one or more communities from the dropdown.

Info
To remove a selected community, click the cross next to it.
In the bottom-right corner of the screen, click Apply to save the changes.

The users are added to the selected communities.

Send welcome email to selected users

Send a generic welcome email to the selected users from Support. The email contains a link to the Fuse login screen, along with the user's Fuse username and password.

To send the welcome email to the selected users:

In the Manage users table, select the checkbox next to one or more users.
In the Selected [#] users section, select the Send welcome email to selected users checkbox.
Image Modified
In the bottom-right corner of the screen, click Apply to save the changes.
Image Modified
The welcome email is sent to the selected users.

Toggle selected users on/off

Activate/deactivate one or more users.

To activate/deactivate one or more users:

In the Manage users table, select the checkbox next to one or more users.
In the Selected [#] users section, select the Toggle selected users on/off checkbox.
From the dropdown, select one of the following:
- Yes: Activates the selected user(s).
- No: Deactivates the selected user(s).
  Image Modified
  Info
  title Notes:
  If you activate a user who is already set to active, they will remain active.
  If you deactivate a user who is already deactivated, they will remain deactivated.
In the bottom-right corner of the screen, click Apply to save the changes.

The toggle in the Active column of the Manage users table moves to the left if No is selected, and moves to the right if Yes is selected.

Info

Deactivated users are still visible in the list of users and a cross is displayed in the Remove Personal data column in the Manage users table. Click the cross () to completely remove all of the user's personal data from Fuse.

Hide selected users from leaderboard

Hide the names of one or more selected users from the Leaderboard in Fuse.

To hide one or more users from the Leaderboard:

In the Manage users table, select the checkbox next to one or more users.
In the Selected [#] users section, select the Hide selected users from leaderboard checkbox.
From the dropdown, select one of the following:
- Yes: The selected user(s) are hidden from the leaderboard.
- No: Selected users(s) are visible on the leaderboard.
  Image Modified
In the bottom-right corner of the screen, click Apply to save the changes.
Image Modified

Export users

Choose whether to export all users or selected users to a CSV file. The CSV file is available to open next to the corresponding button.

Versions Compared

Old Version 2

New Version 3

Key

Selected [#] users

Export users

Related articles