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- A clear description of issue
- Steps you’ve taken to resolve the issue
- A confirmation of the completion event
- The SCORM cloud transcript showing the connection between the LMS and the SCORM course, as well as the SCORM course submitting the completion status to the LMS
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SCORM Course is marking itself as complete every time it is opened
The SCORM course is responsible for telling Fuse when it has been completed. If the completion event is set to trigger when a user visits the final slide in the SCORM course. After this, every time the user reloads, the course will update the completion date. This can cause issues with reporting (we can provide you with the latest completion date).
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