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This section includes information about the new Fuse search, which is currently only available on Pink Fuse, for information on the legacy search, see Legacy search. |
This section covers the languages that are supported in Fuse search. The languages recognised by Fuse when you enter a search query, and those supported and recognised by Knowledge Intelligence are different.
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| For examples of query snapping, see Knowledge intelligence. |
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Knowledge intelligence
Knowledge intelligence means that when content is added to Fuse, it is scanned using various technologies to better understand the content. When the content is processed, additional metadata is added, which takes the form of extracted entities, such as locations, amounts, skills, dates and so on. Keywords (also known as noun phrases) are also extracted.
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If an item of content has been created in one of the languages listed below, Fuse is able to process the text within the content and extract entities. An entity is a piece of information that is present somewhere in the content body that matches predefined categories, such as Person, Date, Company or File type, which Fuse can transform into metadata. This metadata is then used to help users find this content quickly in searches. This metadata also allows Fuse to perform query snapping, in which Fuse automatically applies filters and facets to search results.
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Example: If you search for 'fire safety articles by Edward Francis', Fuse might intuitively apply the following facets to search results:
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The following languages are supported when extracting entities:
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For example, a Word document might contain the following sentence: 'John Smith's company, ACME Corp, successfully designed and produced their first electric car in 2020'. Fuse might scan this sentence within the Word document and add the following tags to make it easier to find:
- 2020 (DateTime)
- John Smith (Person)
- ACME Corp (Organisation)
| Entity | Description | Supported languages |
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| Person | The name of a person. For example, John Smith. |
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| PersonType | A person's job or role. For example, Admin. |
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| Location | Landmarks, structures, geographical features, and geopolitical entities. This might be a city, town or region. For example, London. |
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| Organisation | Companies, political organisations, music groups, sports clubs, government, and public organisations. For example, ACME Ltd. |
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| Event | Cultural events, public holidays and sporting events. |
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| Product | This might be a product that a company produces, such as software or computing products. |
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| Skill | A capability or a skill. |
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| Address | The street address of a physical location, such as a house or office building. For example, 123 Carlton Avenue. |
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| Phone number | A phone number. |
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| An email address. For example, john.smith@acmecorp.com. |
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| IPAddress | A network IP address. |
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| URL | A web address. For example, www.bbc.co.uk. |
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| DateTime | Dates and times. This includes calendar dates, date and time ranges, times of day, durations, and set and repeated times. |
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| Quantity | This can be units of measurement and amounts. This includes percentages, ages, currency, temperatures, and dimensions. |
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Extracting keywords
If an item of content has been created in one of the following languages, Fuse is able to process the text within the content and extract keywords.
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