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If enabled, you can download certain items of content from Fuse. The following content types can be downloaded from Fuse: 

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Warning

Questions, articles, and links cannot be downloaded from Fuse. For a complete list of file formats that can be uploaded to Fuse, see Supported formats.

Download settings differ depending on the user and content type:

If the Enable content download permission is enabled, the following settings apply by default:


Download file from Fuse

Download file using doc legacy document viewer

(Not applicable for videos or SCORM)

Download video from Fuse

Download SCORM course

Change download settings

User who owns the file

(tick)

(tick)

(tick)

(tick)

(tick)

User who does not own the file

(tick)

(tick)

(error)

(error)

(error)

User in an admin group with download permissions

(tick)

(tick)

(tick)

(tick)

(tick)

Admin

(tick)

(tick)

(tick)

(tick)

(tick)

If the Enable content download permission is not enabled, the following settings apply by default:


Download file from Fuse

Download file using legacy doc viewer 

(Not applicable for videos or SCORM)

Download video from Fuse

Download SCORM course

Change download settings

User who owns the file

(error)

(error)

(error)

(error)

(error)

User who does not own the file

(error)

(error)

(error)

(error)

(error)

User in an admin group with download permissions

(error)

(error)

(error)

(error)

(error)

Admin

(error)

(error)

(error)

(error)

(error)

Info

If the Enable content download permission is disabled:

  • Users and admins cannot download content from Fuse.

  • Users can still view videos in learning plans they have downloaded on the mobile app.

Downloading content from Fuse

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The legacy document viewer allows you to view DOC, XLS, PPT, and PDF files directly in Fuse. The legacy doc viewer also allows you to download DOC and PPT files as PDFs by clicking the download icon inside the viewer.
    

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  1. On the content homepage, click the ellipsis.

  2. On the dropdown, click Edit.


    The Edit content screen appears. 

  3. In the Downloadable content section, select one of the following: 

    • Yes: Users can download the file.

    • No: Users cannot download the file. If No is selected, it is still possible to download PDFs of DOC and PPT files, by clicking the Download icon within the legacy doc viewer.

    • Custom: Users in the communities you select, can download the file. 

      If the Enable content download permission is enabled:

      • No is selected by default for videos and SCORM courses

      • Yes is selected by default for files

  4. Click Save.

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