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Comment: Reverted from v. 13

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The Import members by CSV tab allows you to import multiple users to a community using a CSV file.
The CSV file must contain existing Fuse users and contain at least one of the following column headers:

  • User ID

  • Email

  • Username

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id, email, or username.

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Info

Ensure that the email address for each user is plain text. Hyperlinked text cannot be imported. 

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  1. In the Members section, click the Import members by CSV tab.
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  2. Click Import and select the CSV file containing the user details.
    The CSV is imported and the users are added to the community. 

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  1. In the Members section, click the Add users by audiences tab.

  2. In the search bar, enter the name of an audience. 
    The list narrows down to match the search criteria.

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  3. Select an existing audience.

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  4. Click Save.
    All users in the selected audience are added to the community.