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  1. Log in to the Fuse Support portal

  2. On the top menu, click Raise a Support Request

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  3. Click the SuccessFactors Integration Request option. 

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    The new request screen opens, where you must enter your organisation's SuccessFactors account details. 

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  4. When you have populated the required fields, click Create.

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    The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen. 

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2. Map SuccessFactors IDs to Fuse user IDs

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