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The following details are required:

  • User ID for the (required to generate an admin token (used to grant credentials)

  • SuccessFactors company ID

  • SuccessFactors API key

  • SuccessFactors API host

  • Base URL to the SuccessFactors application/content

  • The name of your company, as shown in SuccessFactors (this can be found in SuccessFactors content URLs)

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  1. Log in to the Fuse Support portal

  2. On the top menu, click Raise a Support Request

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  3. Click the SuccessFactors Integration Request option. 

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    The new request screen opens, where you must enter your organisation's SuccessFactors account details. 

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  4. When you have populated the required fields, click Create.


    The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen. 

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2. Map SuccessFactors IDs to Fuse user IDs

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