Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Scroll down to the Comments tab.Image Removed

    Image Added
  2. Click inside the write a comment... field.

    Image Added
  3. A popup appears where you must select the community in which your comment will be visible. Select a community from the list and click Confirm

    Image Added

    For example, an item of content might be available to users in two communities - the ‘Fire Safety and ‘Health & Safety communities. Selecting ‘Fire Safety’, “Product and “Financecommunities. Selecting “Product” means that the comment will only be visible to users who are members of the Fire Safety this community. You can only post a comment to one community at a time. If you wish to post the same comment to additional communities in the list, you must repost the same comment in those communities separately. 
    Image Removed

  4. In the Write a comment... field, enter your comment.Image Removed

    Image Added
  5. [Optional] To mention a user in the comment:

    1. In the Write a comment... field, type the @ sign and a list of users appears.Image Removed

      Image Added
    2. Start typing the name of the user you want to mention and the list filters down to show matching users.Image Removed

      Image Added
    3. Select the user from the list or press the Enter key and the user is added to the comment. Image Removed
      It

      Image Added

      When mentioning users it is important to note:

      • If the content is in an open community, you can mention any Fuse user, even if they are not a member of the open community. 

      • If the content is in a private or protected community, you can only mention current members of that community.

  6. Click Post

    Image Added


    The comment is posted.

    Image Added

Commenting on content that only exists in one community

...

  1. Scroll down to the Comments tab.Image Removed

    Image Added
  2. Click inside the write a comment... field .In the Write a comment... field, and enter your comment.Image Removed

    Image Added
  3. [Optional] To mention a user in the comment:

    1. In the Write a comment... field, type the @ sign and a list of users appears.Image Removed

      Image Added
    2. Start typing the name of the user you want to mention and the list filters down to show matching users.Image RemovedIt

      Image Added

      When mentioning users it is important to note:

      • If the content is in an open community, you can mention any Fuse user, even if they are not a member of the open community. 

      • If the content is in a private or protected community, you can only mention current members of that community.

    3. Select the user from the list or press the Enter key and the user is added to the comment. Image Removed

      Image Added
  4. Click Post

    Image Added
  5. The comment is posted.

    Image Added

Filtering comments by community

If an item of content is available in more than one community, you can filter the list of comments in the Comments tab, to only show comments from a particular community.

...

Info

You can only view and filter comments from communities you belong to.

...

When you initially view an item of content, All is selected by default, which means you can see comments from all the communities you belong to, in which the content is available.

...

If All is selected, a label is shown above each comment indicating the community in which it has been posted. In the example below, the comment is only visible in the ‘Fuse Sales’community‘Product Community’.

...

Mentioning users

You can mention one or more users in a comment underneath an item of content. The ability to mention a user is dependent on the community type, in which you are posting the comment.

...