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You can create a new audience via the Audience Managementscreen in the Admin Panel.  An audience allows you to make content available to a specific set of users dynamically.

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  1. In the relevant section, click Add filter.

    The Please select an option dropdown appears.

  2. In the Please select an option dropdown, select an audience filter.
    Value-input fields appear depending on the audience filter selected. The screenshot below displays the value-input fields for the Location audience filter.

  3. Depending on the value-input fields available, configure the parameters of the audience filter.
    The screenshot below displays an audience filter configured to only include users whose location is London. This means all users with the “London” option selected in their profile will be added to this audience automatically.

    Please note that the inputted values are case sensitive. For example, if you want to include all users with “London” selected in their profile, you must enter it the option exactly as spelled in the user’s profile, including any capitalisations. Entering Misspelling an option incorrectly results may result in users being excluded from the audience.

  4. Click Add filter.
    Another Please select an option dropdown appears.

  5. If necessary, repeat the steps above to create a new audience filter.
    The screenshot below displays an audience filter configured to only include users whose location is London and who are TAMs (Technical Account Managers).

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  1. Click the Members tab. 

  2. In the Import static members section, click Import from CSV and select the CSV you want to import.

    The users are imported to the audience.  If the import is successful, you will see the following message:
    Imported [#] emails matching [#] users. Click save to persist these changes. 

Info

The email addresses in the CSV file, must be linked to existing Fuse user accounts, in order to be added to the audience. Any email addresses not related to Fuse accounts will be ignored and you will receive the following message once the import has completed: 

When you have finished creating the audience, click Save in the top-right corner of the screen.

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