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The Import members by CSV tab allows you to import multiple users to a community using a CSV file. The CSV file must contain existing Fuse users and contain at least one of the following column headers: idUser ID, email, or username.

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Email, or Username.

An example CSV can be found here:

View file
nameexample_community_members_import.csv

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Info

Ensure that the email address for each user is plain text. Hyperlinked text cannot be imported. 

To import members into a community by CSV:

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  1. In the Members section, click the Add users by audiences tab.

  2. In the search bar, enter the name of an audience. 
    The list narrows down to match the search criteria.

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  3. Select an existing audience.

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  4. Click Save.
    All users in the selected audience are added to the community.