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The following data is retained for a deactivated user:
Community memberships
Content views
Profile views
Assessment results
Assignments
Explicit community settings - permission to upload content to communities
Activities
Favourites
Profile favourites
User groups
Content signatures
Admin group memberships
Public activities
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Auto login token
Device tokens
OAuth tokens
Membership requests
Community memberships: A user’s community memberships are removed and if the user us reactivated again, the user must be re-added to the communities. The only community a user is automatically re-added to after being reactivated is the Global community.
Certificates: When a user is deactivated and then reactivated again, all of the user’s SCORM certificates in the Certificates tab are removed. This is because users are automatically removed from communities when they are deactivated. However, the user's completion records are retained, which means if a user is reactivated again, they can regenerate their certificates for completed courses manually, by going to a completed course and clicking Get certificate.
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Note: The only certificates that reappear in a user’s profile after being reactivated are from SCORM courses completed in the Global community. This is because reactivated users are automatically added back into the Global community after being reactivated. |
How to deactivate a user
To deactivate a user:
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