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If you choose to overwrite a SCORM course, you can select the relevant option in Articulate Storyline and other WYSIWYG authoring tools, which ignores suspend data. However, before doing so, please ensure that assigned users are completed or not started; there should be no users currently in progress (incomplete) . This - this ensures there are no issues when the new version of the SCORM file is uploadedoverwritten. Any users currently in progress when the SCORM file is updated overwritten must restart the SCORM course from the beginning and may be unable to launch the course (the user is presented with a blank screen).
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If you have updated a SCORM file and you have encountered issues with the suspend data, we recommended uploading a brand new version of that SCORM file to the Fuse, for users to take from scratch, or contact Fuse Customer Support. |
Users cannot progress or complete a SCORM course
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