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Below, you can find information on what happens when users receive certain learning plan-related notifications and what actions should be taken:

Notification

What triggers the notification and when is it triggered?

e.g. (a setting or the system)

What happens after receiving the notification?

A user is notified that they’ve been assigned to a learning plan:

You now have access to the following learning plan: %{course_name}. Check the learning plan for more details.

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If the user has a receives a registered email address, they also receive a matching email in their inbox:

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This notification is triggered as soon as a user is assigned to the learning plan via the Visibility tab in the Learning plan editor/creator screen, and the Enable learning plan assignment notification is enabled in the General tab.

For example: If a user is assigned to a learning plan because all members of the community have been assigned, they are one of the specific community members that has specifically been assigned, or they are a member of an audience that has been assigned.

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The user must click the link in the notification or email to start the learning plan.

A user is notified that the deadline for the learning plan is approaching:

%{course_name} has a deadline in %{period} days

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If the user has a receives a registered email address, they also receive a matching email in their inbox:

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This notification is sent as a reminder that the user has a certain number of days left to complete the learning plan before it expires. However, if the user has completed the learning plan, they won’t receive the notification.

This notification will be sent if the When learning plan becomes accessible, the user has [#] days to complete setting is configured in the Expiry tab of the learning plan editor.

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You can also set how frequently these notifications are sent out using the Before deadline/expiry settings:

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The user must

A user is notified that they’ve missed the learning plan deadline:

You have missed the deadline for %{course_name}

The user is notified that the learning plan is due to expire:

%{course_name} will expire in %{period} days

The learning plan has expired:

%{course_name} has now expired

The user is notified that the learning plan has been reset after:

Your progress for %{course_name} has now reset, you have %{days_to_expire} days before it expires

blah blah blah

blah blah blah

blah blah blah

A user receives a notification stating that their assigned learning plan has expired

A user receives a notification stating that their learning plan has now been reset

A user receives a notification stating that the deadline for their expired learning plan is approaching

Learning plan assignment notifications

Enable learning plan assignment

...

Learning plan is available

You now have access to the following learning plan: %{course_name}. Check the learning plan for more details.

You now have access to the following learning plan: %{course_name}. Check the learning plan for more details.

Deadline notifications

Learning plan deadline is coming

%{course_name} has a deadline in %{period} days

Learning plan deadline was missed

You have missed the deadline for %{course_name}

Expiry and reset notifications

Learning plan expiration is coming

%{course_name} will expire in %{period} days

Learning plan has expired

%{course_name} has now expired

Learning plan has reset

Your progress for %{course_name} has now reset, you have %{days_to_expire} days before it expires