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To ensure that your firewall is not blocking the retrieval of content, we request that your IT team whitelists the following URLs on your firewall and network:

Info

You must replace the asterisk symbol (*) shown in any URLs listed below with your own domain. 


  • https://s3-eu-west-1.amazonaws.com/fusion-universal-videos-production/
  • https://s3-eu-west-1.amazonaws.com/fuse-public-assets/Public+assets/
  • https://s3-eu-west-1.amazonaws.com/fusion-universal-assets-production/
  • .fusion-universal.com
  • .fuseuniversal.com 
  • https://cdn.fastly.net/
  • https://*.fastly.net
  • https://fuse-public-assets.s3-eu-west-1.amazonaws.com/
  • https://lxd.fuseuniversal.com/ (CDN variant)
  • https://s3-eu-west-1.amazonaws.com/fuse-public-assets/ (Old S3 url)
  • https://code.jquery.com/
  • cdn.jwplayer.com
  • https://som.fuseuniversal.com/* (This URL must be whitelisted so that the Screen Recorder  launcher can be installed. If this URL is not whitelisted, it can prevent the use of the Screen Recorder.)