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  • User ID (required to generate an admin token)

  • SuccessFactors company ID

  • SuccessFactors API key

  • SuccessFactors API host

  • Base URL to the SuccessFactors application/content

  • The name of your company, as shown in SuccessFactors (this can be found in SuccessFactors content URLs)

Raising a 'SuccessFactors Integration Request

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ticket

To raise a SuccessFactors Integration Request ticket with the Fuse Support team: 

  1. Log in to the Fuse Support portal

  2. On the top menu, click Raise a Support Request

  3. Click the SuccessFactors Integration Request option. 

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    The new request screen opens, where you must enter your organisation's SuccessFactors account details. 

  4. When you have populated the required fields, click Create.

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    The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen. 

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