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The following data is retained for a deactivated user:
Community memberships
Content views
Profile views
Assessment results
Assignments
Explicit community settings - permission to upload content to communities
Activities
Favourites
Profile favourites
User groups
Content signatures
Admin group memberships
Public activities
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Auto login token
Device tokens
OAuth tokens
Membership requests
Community memberships: A user’s community memberships are removed and if the user is reactivated again, the user must be re-added to the communities. The only community a user is automatically re-added to after being reactivated is the Global community.
Certificates: When a user is deactivated and then reactivated again, all of the user’s SCORM certificates in the Certificates tab are removed. This is because users are automatically removed
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from communities when they are deactivated. However, the user's completion records are retained, which means if a user is reactivated again, they can regenerate their certificates for completed courses manually, by going to a completed course and clicking Get certificate.
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Note: The only certificates that reappear in a user’s profile after being reactivated are from SCORM courses completed in the Global community. This is because reactivated users are automatically added back into the Global community after being reactivated. |
How to deactivate a user
To deactivate a user:
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