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Info

This legacy Analytics feature will eventually be replaced by Fuse's new analytics and reporting platform, Universal Analytics.

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Click the relevant button to display analytics from the previous 7 days or 30 days. Alternatively, use the date fields to designate specific start and end dates.

Click Weekends On to also include analytics from weekends within the designated date range. Click Weekends Off to remove analytics from weekends.

Page views

The Page views tab displays how many times users viewed any page on the company instance.

The following settings are available.

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Setting

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Description

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Filters

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The filters below allow you to view analytics from the following sources:

  • Web: Displays analytics from the web app

  • App: Displays analytics from the mobile app

  • Both: Displays analytics from both the web and mobile apps together

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Export to csv

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Click to download the analytics as a CSV file.

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Content views

The Content views tab displays how many times users viewed any content (files, links, questions, videos, and articles) posted to Fuse on the company instance.

The following settings are available.

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Setting

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Description

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Filters

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Click the dropdown and enter a community name to display views from a specific community. By default, the Content views graph displays views from all communities.

Info

Filtering views by community displays views from the community that the content sits on, as opposed to the community being viewed from.

The filters below allow you to view analytics from the following sources:

  • Web: Displays analytics from the web app

  • App: Displays analytics from the mobile app

  • Both: Displays analytics from both the web and mobile apps together

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Export to csv

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Click to download the analytics as a CSV file.

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Engagements

The Engagements tab displays how users interact with content on a company instance.

The table below the graphs, displays all content viewed within the period specified above.

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The Analytics screen takes you to the Universal Analytics dashboard, where you can find detailed data and insights related to different areas of your organisation's Fuse instance, such as user engagement, content consumption, learning plan completion, event attendance, survey response rates, one-to-one goal completion, and observational assessments in the form of filterable charts, graphs, and reports. These charts, graphs, and reports can help you spot upward and downward trends, gaps in user knowledge, and help you plan and devise future learning and content strategies so that your organisation gets the most out of Fuse.

Note

Note: On 1st August 2022, the legacy Analytics panel that used to be on this screen and showed page views, content views, and engagement metrics was deprecated, and from now on, you will be taken directly to the Universal Analytics dashboard. This also means the Contributions, Average content score and My activitywidgets will also cease to show data when placed on pages such as My Dashboard.

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Logging in to Universal Analytics

If you are accessing Universal Analytics for the first time, you will see a login screen after landing on the Analytics screen. For information on how to access Universal Analytics, log in, and reset your password, see Accessing Universal Analytics.

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