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The AI configuration screen in the Admin Panel enables you to specify existing which communities from which AI-generated answers will be generated in the platform’s search pagesourced from. Once this has been set up, and if an applicable or relevant answer can be sourced, when you enter a query into if a user enters a query in the platform’s search bar, the platform gives you an AI-generated summary or answer above will be presented at the top of the search results, sourced from content in the specified communities, as long as:

  • An applicable or relevant answer can be found within the content in those communities

  • The user has permission to see and access the specified communities and content within them

A user will only see answers sourced from content and communities they have access to. If the user doesn’t have access to one of the specified communities

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and the content within it, an answer won’t be generated based on that.

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Within each answer, you will also see links to the original source content, allowing you to click through to the original item of content on the platform to both so that you can verify the answer and view the content in full. Example:You might only want specific communities, with particular items of content in them, to be used as the source for answers.

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Source communities

In the Source communities tab, you can add :

  • Select communities so that the content inside them is used as a source for AI-generated answers

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  • Remove selected communities so that they are no longer used as sources

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  • for AI-generated answers

Adding a community as a source for AI answers

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