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To call the API you need to authenticate to it. In order to authenticate you must first obtain and use an authentication token. The method by which you obtain the authentication token differs depending on the API version you wish to use. Below you can find information specific to v4.4 and below, and v5.0 and above. Please refer to the version that is applicable to you. 

Expand
titlev5.0 and above

v5.0 and above

This section includes information on how to obtain a valid authentication token when using the v5.0 and above of the Fuse API.

To call Fuse API endpoints you need to be authenticated. This is done by sending your authentication token in a header called Auth-Token with every API request. From v5.0 onwards, we’ve introduced rotating authentication tokens, which means that each authentication token expires and renews at regular intervals.

Panel
bgColor#FFFAE6

Note: If you are using an older version of Fuse’s API (v4.4 and below) you can use the authentication method mentioned above or you can choose to use the deprecated authentication methodplease expand the v4.4 and below section and refer to the information there.

Getting a token

To obtain your authentication token, you must use the following API request:

POST /session

Request

URL: https://<instance_name>.fuseuniversal.com/api/v5.0/session

Method: POST

Request parameters

When using this request, you must include the following mandatory parameters in the request body:

  • login_name: This is your username or email address used to log in to your Fuse instance, assigned to you when your account was created (e.g. joe.bloggs or joe.bloggs@email.com).

  • password: This is your password used to log in to your Fuse instance.

Example response

Code Block
languagejson
{
  "success": true,
  "role": "admin",
  "administerable_community_ids": [
    9,
    10,
    11
  ],
  "admin_group_permissions": [
    "compliance_reporting"
  ],
  "auth_tokens": {
    "jwt_token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJIb3RmaXgiLCJleHAiOjE3MzIxNDcxOTksImlhdCI6MTcyOTUwNTc3NiwiYXVkIjpudWxsLCJqdGkiOiIyOTQ5OS4xOTI4NTYifQ.qz_fLuuTvyUTveheP8bwLwnDBgw_KpjZTdMEUf2WSnY",
    "user_authentication_token": {
      "authentication_token": "RVt-k4zQJRyMBx3L",
      "updated_at": 1728784853
    }
  }
}

The path to the authentication token is .auth_tokens.user_authentication_token.authentication_token. In the example above the authentication token is RVt-k4zQJRyMBx3L.

Info

For more information about the /session endpoint, please reference the API documentation section in the Admin Panel of your instance:

Screenshot 2024-10-21 at 11.07.23.png

Using the token

For API v5 the authentication token must be presented in an Auth-Token request header along with the request. Below is an example of this:

Code Block
curl -H 'Auth-Token: RVt-k4zQJRyMBx3L' https://<instance>.fuseuniversal.com/api/v5.0/users/me

If the token is no longer valid then you will receive a 401 response such as in the example below:

Code Block
{ 
"success": false,
 "errors": { 
 "base": "Unauthorized 401" 
  } 
 }

In this case you will need to try getting the latest token using the POST /session endpoint as stated above.

Expand
titlev4.4 and below

v4.4 and below

This section includes information on how to obtain a valid authentication token when using the v4.4 and below of the Fuse API.

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bgColor#FFFAE6

Note: If you are using v5.0 and above of Fuse’s API please expand the v5.0 and above section and refer to the information there.

Note

Fuse field names are case-sensitive. If a field does not update or you are getting a bad response, check that the field name being sent within the request matches the field name on Fuse.

Authentication token

Authentication tokens can be obtained in the Admin panel of a Fuse instance or from an API client, such as Postman or cURL.

Generating an auth token in Postman

Follow these steps:

  1. Select your workspace.

  2. Create a request

  3. Set the HTTP method to POST.

  4. Enter the Fuse instance URL:
    https://<instance_name>.fuseuniversal.com/api/v4.4/token

  5. Select Body tab.

  6. Select form-data sub-tab.

  7. Set a couple of key-value pairs:

    • First KEY: login_name; VALUE: <your_login_name>

    • Second KEY: password; VALUE: <your_password>

  8. Press the Enter key or click on the Send button.

  9. Expected Status Code: 201 Created

  10. Make a note of the auth_token value from the response body to use for requests in later Manage Users Endpoint Examples.

Info

Example of auth_token with valid URL:

https://<instance_name>.fuseuniversal.com/?auth_token=Rn26mdxAs1_jjzVt__ySga

Use the following screenshot as a reference in the previous steps:

Image Added


Generating an auth token in cURL

To generate an auth_token in cURL, run the following command:

Code Block
languagebash
curl --location --request POST 'https://<instance_name>.fuseuniversal.com/api/v4.4/token' --form 'login_name=<api_user>' --form 'password=<api_user_password>’'