Notifications are triggered and sent to users throughout the lifecycle of an event, either by the system platform or as a result of another user’s actions. Below, you can find information on these notifications for attendees, hosts, approvers, and event creators, as well as what triggers them, their purpose is, and what follow-up actions should be taken after receiving them:
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Notifications for event creators
Notification and purpose | What triggers the notification and when is it triggered? e.g. (a setting or by the system) | What happens after receiving the notificationAre there any follow-up actions that must be taken? |
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The event creator is reminded that their event is due to occur in a set amount of time: Your event, '%{event_name}', is happening in %{amount_of_time} | This notification is triggered if the event creator selects the following options in the Notifications section when first configuring the event:
| The event creator must prepare for the event. |
The event creator is informed that an attendee has withdrawn from the event that they had registered to attendI can %{applicant} has withdrawn from the event %{event_name} - %{occurrence_starts_at} If the user has a registered email address, they also receive a matching email in their inbox: | This notification is triggered when:
| N/A |
The event creator is informed that a user has applied to attend the event and their application must either be approved or declined: %{participant} has applied for the event %{event} | During the creation and configuration of an event, the event creator has selected the Sign off required and Event creator checkbox in the Applicant approval section. | The event creator must expand their list of notifications, locate the application, and either decline or approve it: |
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Notifications for event hosts
Notification and purpose | What triggers the notification and when is it triggered? e.g. (a setting or by the system) | What happens after receiving the notificationAre there any follow-up actions that must be taken? |
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The host is reminded that they are due to host an event in a set amount of time: You’re hosting '%{event_name}' in %{amount_of_time Examples: If the user has a registered email address, they also receive matching emails in their inbox: | This notification is triggered if the event creator selects the following options in the Notifications section when creating and configuring the event:
| The host must prepare for the event. |
The event host is informed that a particular attendee did not attend the event / was marked as having not attended. %{participant} did not attend the event %{event_name} on %{event_date} %{event_time}. | This notification is triggered when the event host specifies that an attendee did not attend the event. This is done by clicking the Take attendance button on the homepage of the event, and then clicking the cross (x) next to the attendee's name in the Attended? column: | N/A |
Notifications for specified approvers
Notification and purpose | What triggers the notification and when is it triggered? e.g. (a setting or by the system) | What happens after receiving the notificationAre there any follow-up actions that must be taken? |
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A user is informed that they have been chosen to act as a specified approver for an event by the event admin: %{event_owner} has made you the %{approver} of the event %{event} If the user has a registered email address, they also receive matching emails in their inbox: | This notification is triggered if during the creation and configuration of an event, the event creator has selected a user to be the specified approver for the event by selecting the Specified user sign off checkbox, and then selecting a user. The selected user is then sent a notification that they are to be the approver for the event: | The user must approve or decline any users in future who apply to attend the event in the run-up to the event taking place: |
The specified approver is informed that a user has applied to attend the event and their application to attend must either be approved or declined: %{participant} has applied for the event %{event} | This notification is triggered if during the creation and configuration of an event, the event creator has selected a user to be the specified approver for the event by selecting the Specified user sign off checkbox, and then selecting a user. The selected user is then sent a notification that they are to be the approver for the event: | The specified approver must expand their list of notifications, and either decline or approve the application by clicking Approve or Decline: |
The specified approver is reminded that the event, of which they are a specified approver, is happening in a set amount of time: The event you’re an approver of, '%{event_name}' is happening in %{amount_of_time} If the user has a registered email address, they also receive matching emails in their inbox: | This notification is triggered if the event creator selects the following options in the Notifications section when creating and configuring the event:
| The specified approver must prepare for the event. |
The specified approver is informed that an attendee has withdrawn from the event that they had registered to attend: %{applicant} has withdrawn from the event %{event_name} - %{occurrence_starts_at} If the user has a registered email address, they also receive a matching email in their inbox: | This notification is triggered when:
| N/A |
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