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Notifications are triggered and sent to users throughout the lifecycle of an event, either by the system platform or as a result of another user’s actions. Below, you can find information on these notifications for attendees, hosts, approvers, and event creators, as well as what triggers them, their purpose is, and what follow-up actions should be taken after receiving them:

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Notifications for event creators

Notification and purpose

What triggers the notification and when is it triggered?

e.g. (a setting or by the system)

What happens after receiving the notificationAre there any follow-up actions that must be taken?

The event creator is reminded that their event is due to occur in a set amount of time:

Your event, '%{event_name}', is happening in %{amount_of_time}

Screenshot 2024-08-07 at 09.38.19.png

This notification is triggered if the event creator selects the following options in the Notifications section when first configuring the event:

  • Selects the Event creator checkbox so that the creator of the event is notified.

  • Selects one or more checkboxes in the When should users be notified before event? section, so that notifications are sent through at certain intervals, such as 1 week, 3 days, 1 day, 1 hour, and 10 minutes prior to the start of the event occurrence.

    Screenshot 2024-08-01 at 15.35.56.png

The event creator must prepare for the event.

The event creator is informed that an attendee has withdrawn from the event that they had registered to attendI can

%{applicant} has withdrawn from the event %{event_name} - %{occurrence_starts_at}

Screenshot 2024-08-05 at 11.51.06.png

If the user has a registered email address, they also receive a matching email in their inbox:

Screenshot 2024-08-05 at 11.52.34.png

This notification is triggered when:

  • A user who has applied to attend an event and withdraws their application by clicking the Withdraw button on the homepage for the event.

  • The Sign off required and Event creator options have been selected in the Applicant approval section when the event was created:

Screenshot 2024-08-05 at 12.03.53.png

N/A

The event creator is informed that a user has applied to attend the event and their application must either be approved or declined:

%{participant} has applied for the event %{event}

Screenshot 2024-08-05 at 12.15.39.png

During the creation and configuration of an event, the event creator has selected the Sign off required and Event creator checkbox in the Applicant approval section.

Screenshot 2024-08-05 at 12.03.53.png

The event creator must expand their list of notifications, locate the application, and either decline or approve it:

Screenshot 2024-08-05 at 12.15.39.png

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Notifications for event hosts

Notification and purpose

What triggers the notification and when is it triggered?

e.g. (a setting or by the system)

What happens after receiving the notificationAre there any follow-up actions that must be taken?

The host is reminded that they are due to host an event in a set amount of time:

You’re hosting '%{event_name}' in %{amount_of_time

Examples:

Screenshot 2024-08-05 at 09.09.46.pngScreenshot 2024-08-05 at 09.10.38.pngScreenshot 2024-08-01 at 11.26.08.png

If the user has a registered email address, they also receive matching emails in their inbox:

Screenshot 2024-08-01 at 11.25.17.png

This notification is triggered if the event creator selects the following options in the Notifications section when creating and configuring the event:

  • Selects the Event host checkbox so that the host is notified.

  • Selects one or more checkboxes in the When should users be notified before event? section, so that notifications are sent through at certain intervals, such as 1 week, 3 days, 1 day, 1 hour, and 10 minutes prior to the start of the event occurrence.

    Screenshot 2024-08-01 at 15.37.49.png

The host must prepare for the event.

The event host is informed that a particular attendee did not attend the event / was marked as having not attended.

%{participant} did not attend the event %{event_name} on %{event_date} %{event_time}.

This notification is triggered when the event host specifies that an attendee did not attend the event.

This is done by clicking the Take attendance button on the homepage of the event, and then clicking the cross (x) next to the attendee's name in the Attended? column:

Screenshot 2024-08-07 at 14.14.25.pngScreenshot 2024-08-07 at 14.15.21.png

N/A

Notifications for specified approvers

Notification and purpose

What triggers the notification and when is it triggered?

e.g. (a setting or by the system)

What happens after receiving the notificationAre there any follow-up actions that must be taken?

A user is informed that they have been chosen to act as a specified approver for an event by the event admin:

%{event_owner} has made you the %{approver} of the event %{event}

Screenshot 2024-08-05 at 11.39.33.png

If the user has a registered email address, they also receive matching emails in their inbox:

Screenshot 2024-08-05 at 11.40.24.png

This notification is triggered if during the creation and configuration of an event, the event creator has selected a user to be the specified approver for the event by selecting the Specified user sign off checkbox, and then selecting a user. The selected user is then sent a notification that they are to be the approver for the event:

Screenshot 2024-08-05 at 11.43.58.png

The user must approve or decline any users in future who apply to attend the event in the run-up to the event taking place:

Screenshot 2024-08-05 at 12.15.39.png

The specified approver is informed that a user has applied to attend the event and their application to attend must either be approved or declined:

%{participant} has applied for the event %{event}

Screenshot 2024-08-05 at 12.15.39.png

This notification is triggered if during the creation and configuration of an event, the event creator has selected a user to be the specified approver for the event by selecting the Specified user sign off checkbox, and then selecting a user. The selected user is then sent a notification that they are to be the approver for the event:

Screenshot 2024-08-05 at 11.43.58.png

The specified approver must expand their list of notifications, and either decline or approve the application by clicking Approve or Decline:

Screenshot 2024-08-05 at 12.15.39.png

The specified approver is reminded that the event, of which they are a specified approver, is happening in a set amount of time:

The event you’re an approver of, '%{event_name}' is happening in %{amount_of_time}

Screenshot 2024-08-07 at 09.24.08.png

If the user has a registered email address, they also receive matching emails in their inbox:

Screenshot 2024-08-07 at 09.27.13.png

This notification is triggered if the event creator selects the following options in the Notifications section when creating and configuring the event:

  • Selects the Specified approver checkbox so that the selected user who is acting as the specified approver for the event is notified.

  • Selects one or more checkboxes in the When should users be notified before event? section, so that notifications are sent through at certain intervals, such as 1 week, 3 days, 1 day, 1 hour, and 10 minutes prior to the start of the event occurrence.

    Screenshot 2024-08-05 at 11.30.46.png


The specified approver must prepare for the event.

The specified approver is informed that an attendee has withdrawn from the event that they had registered to attend:

%{applicant} has withdrawn from the event %{event_name} - %{occurrence_starts_at}

Screenshot 2024-08-05 at 11.51.06.png

If the user has a registered email address, they also receive a matching email in their inbox:

Screenshot 2024-08-05 at 11.52.34.png

This notification is triggered when:

  • A user who has applied to attend an event withdraws their application by clicking the Withdraw button on the homepage for the event.

  • The Sign off required and Specified user sign off options have been selected in the Applicant approval section when the event was created:

Screenshot 2024-08-05 at 12.02.07.png

N/A

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