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This feature is currently in Beta and may be subject to change. This guide is for customers who are currently part of the Fuse Flow pilot.

When you visit a webpage and click the Fuse Flow icon, Fuse Flow quickly understands the context of the page you are viewing and presents you with relevant /wiki/spaces/customerwiki/pages/3057385492 relevant content, users, and communities from your Fuse instance. If Fuse Flow has not returned any relevant items or you are presented with a very long list, you can perform a search. 

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  • Enter a keyword, phrase or question in the Fuse Flow search bar

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  • Click the Click and ask a question icon and say the phrase, keyword or question, which is picked up by your computer's microphone

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Searching for content by typing a keyword or phrase

To search for content by typing a keyword, phrase or question: 

  1. Click the Fuse Flow icon.

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    The Fuse Flow popup appears. 

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  2. In the search bar, enter a keyword, phrase or question. 

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  2. Click the Search icon or press the Enter key.

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    A list of matching items is returned. 

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  2. You can navigate back and forward between results pages, by scrolling to the bottom of the popup, and clicking the Prev and Next buttons. 

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  3. When you have found the item you are looking for, click on it. 

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    The item opens in Fuse. 

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The item either opens in a new browser window or new tab, depending the option selected in the Open content in field, on the Options screen.

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When performing voice searches, please take note of the following:

  • Your computer must have a microphone enabled.

  • You must give permission for Fuse to access your microphone. 

  • Voice search is not available on web pages that already include a voice search feature, such as Google.

  • Fuse does not store recordings of voices searches made in Fuse Flow, Fuse only receives the resulting text.

To search for content verbally: 

  1. Click the Fuse Flow icon.

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    The Fuse Flow popup appears. 

  2. In the search search bar, click the Click and ask a question icon. 

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    The icon changes colour.

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  2. Say your phrase, keyword or question and it appears in the search bar.

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    You can change the language of your voice search using the Voice Language dropdown, on the Options screen. 

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    A list of matching items is returned. 

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  2. You can navigate back and forward between results pages, by scrolling to the bottom of the popup, and clicking the Prev and Next buttons. 

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  3. When you have found the item you are looking for, click on it. 

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    The item opens in Fuse. 

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Info

The content either opens in a new browser window or new tab, depending the option selected in the Open content in field, on the Options screen.

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You can highlight a piece of text in the webpage you are currently viewing and search for it using Fuse Flow. 

To do this: 

  1. Highlight some text on the page. 

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  2. Click the Fuse Flow icon. 

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    Fuse Flow returns a list of content related to the highlighted text.

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