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In-product announcements - e.g. release notes, service outages
Before: our announcements were available only on Pink Fuse or via email for feature releases
Now: alongside Pink Fuse and email, you will now receive important announcements directly to Fuse Assistan
In-product guides and other support assets
Before: Resources resources available on Pink Fuse, as well as our Fuse Wiki
Now: alongside Pink Fuse and the Fuse Wiki, we are bringing in-product tips/tricks, guidance and step-by-step guides into the Fuse productNote: In-product guides are being added gradually; if there's a guide on a particular area you'd like added in the future, let us know in the comments!
Product Portal (ability to submit, vote and track new roadmap ideas)
Before: our old Product Portal allowed you to submit an idea for our roadmap, and vote on other people's ideas
Now:
Submit an idea for our roadmap directly from within Fuse Assistant on the platform, no more trying to find the bookmark for the Product Portal
You can now track any ideas you've submitted or voted on within the Portal, and receive automatic updates as those ideas move through the Fuse product development process
We know some ideas are more important to you than others, so now you can reflect that by telling us what's really important to you and what's less important
That's not all....
We've also added:A quick link to the Fuse support portal
Direct links to popular and useful communities in Pink Fuse