If you are having issues with a SCORM course on Fuse, follow these steps:
- Check the upload has successfully been recognised as a SCORM course in Fuse (it will display the purple graduate cap icon on the content screen). If it hasn’t, there is likely an issue with the manifest file
- Is the imsmanifest.xml file in the root directory?
- If you can’t launch SCORM courses on the mobile app, you must select ‘Open in a new window’ for it to work on desktop and native app
- Have you set the completion status to ‘Completed / Incomplete’ or ‘Completed / Failed’ when you publish the course?
- Test your course in SCORM Cloud to get detailed information about any potential issues that can be fixed. If the course doesn’t work in SCORM Cloud, it is definitely a problem with the course. If this is the case, speak to the course supplier/author