Some SCORM courses automatically go into debug mode when there is an error. Currently, we do not support debug mode in Fuse, however, you can use SCORM Cloud to debug a SCORM course. If you choose to do this, you must debug elsewhere and upload it to Fuse again, once the issue is resolved.
When submitting a ticket with Support, to help speed up the process, please include the following information:
- A clear description of the issue.
- The steps you have taken to resolve the issue.
- Confirmation that the issue does not relate to remote hosting, suspend data
or debug mode.