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You might create an audience for certain job titles, roles, or departments. 

 Profile fields related to departments/roles/job titles are custom profile fields, which are not automatically included with Fuse. If you do not currently have any custom profile fields related to departments/roles/job titles, please contact your CSC and they can configure them for you. 

To create this audience: 

  1. On the Audience Management screen, click Create a new audience.  

  2. The Create new audience screen appears. 

  3. In the Name field, enter a name for the audience. For example, Product department audience.

  4. In the Include users where... section: 

    • Click Add filter
    • From the Please select an option dropdown, select the applicable profile field related to department/role/job title. In this example Department
    • From the = dropdown, select Equals and enter an existing department/role/job title and select it. In this example, Product.
  5. Click Save

You might also want to filter this audience by geographical region, so that it only displays users in a certain job title/department who are based in a particular location. For example, to only include users in the Product department who are based in London.  

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