Filters can be applied to Fuse Flow search results to refine them and make them more relevant. You can filter by item type, as well as popularity, recency and relevancy.
To access the filters, click the Filters icon in the top-right corner of the Fuse Flow popup.
Sorting by relevance, recency and popularity
You can filter the search results using the sorting filter in the top-right corner of the search results screen.
The following options can be selected:
Filter option | Description |
|---|---|
Relevancy | Sorts the search results to show the most relevant items, based on the search query you have entered and the facets/filters you have applied to the results. |
Recency | Sorts the items in search results based on how recently they were updated.The most recently updated items appear at the top of the search results. If an item has never been updated, the 'updated at' date will be the same as the 'created at' date. |
Popularity | Sorts the items based on how many likes, views, comments and shares they have received. The most popular items appear at the top of the search results. |
Filtering by type
The Filters section allows you to filter by item type. In the Type list.
If an item of content exists in multiple communities, it only appears once in the search results.
Available types
The following filters are available in the Type list:
For detailed information about each of the available facets, see the Facets section below.
Filter option | Description | Available facets |
|---|---|---|
Article | Allows you to filter the search results to show articles. If a video is embedded in an article, Fuse search does not count the duration of that video, only the read time (word count) of the article. The embedded video and the transcript for that video does not influence the article's read time. This also means that a "Duration" filter is not available for that article when searching. | The following facets can be applied to articles in search results:
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Community | Allows you to filter the search results to show communities. | The following facets can be applied to communities in search results:
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ScormCourse | Allows you to filter the search results to show courses/SCORM courses. | The following facets can be applied to courses in search results:
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Event | Allows you to filter the search results to show events. | The following facets can be applied to events in search results:
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UploadedFile | Allows you to filter the search results to show files, such as documents, spreadsheets, presentations, and PDFs. | The following facets can be applied to files in search results:
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ExternalLink | Allows you to filter the search results to show external links. | The following facets can be applied to links in search results:
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Person | Allows you to filter the search results to show Fuse users. | |
Question | Allows you to filter the search results to show questions. | The following facets can be applied to questions in search results:
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Topic | Allows you to filter the search results to show topics. | The following facets can be applied to topics in search results:
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Video | Allows you to filter the search results to show videos. If a video is embedded in an article, Fuse search does not count the duration of that video, only the read time (word count) of the article. The embedded video and the transcript for that video does not influence the article's read time. This also means that a "Duration" filter is not available for that article when searching. | The following facets can be applied to videos in search results:
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Facets
When you filter the Fuse Flow search results by a particular item type, you can apply facets to further refine the results. For example, if you select the Videos filter, you might want to apply the Duration facet so that the search results only return videos of a certain duration. Selecting the < 5mins option in this facet means that only videos with a duration of 5 minutes or less are returned.
The following facets are available:
Facet | Description |
|---|---|
Recency | Allows you to filter articles, courses, events, files, learning plans, communities, links, questions, topics, and videos by how recently they were created or updated. Content that has been recently updated is always ranked higher in search results. |
Community | Allows you to filter by community. For example, if there is a community in the list called 'Fire Safety', you could select this option so that only content from this community is shown. |
Author | Allows you to filter articles, courses, files, links, questions, and videos by author. |
Event Host | Allows you to filter events by host. For example, if you select 'Julia Miller', only events hosted by this user are shown. |
Tags | Allows you to filter by tags that have been added to the content. For example, a 'policy' tag may have been added to the content manually by the author, or automatically through the Knowledge Intelligence engine. If you select this tag, only content with this tag is displayed in the search results. |
Video Duration | Allows you to filter videos by duration. For example, you might want to filter the results to only show videos with a duration of 5 minutes or less. The following options are available:
If a video is embedded in an article, Fuse search does not count the duration of that video, only the read time (Word count) of the article. The embedded video and the transcript for that video does not influence the article's read time. This also means a “Duration” filter is not available for that article when searching. |
Article Read time | Allows you to filter articles and questions by how long it takes to read them. For example, you might want to filter the results to only show articles that have a read time of 30 mins or more. The following options are available:
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