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A global community is created when a new Fuse instance is set up. By default, all Fuse users are members of this community, and any users created after the instance has been set up will become members automatically.

The global community is listed on the Communities screen along with other communities you are a member of.

Viewing the global community

  1. Expand the sidebar and click Communities.

    A list of communities appears.

  2. Click Global Community.

    The community homepage appears.

Hiding the global community

It is possible to hide the global community from Fuse so that it is no longer available to users, as well as hide it from the leaderboard.

To hide the global community, contact your Customer Success Consultant (CSC).

Customising the layout of the global community

If you are a site admin, you can edit the layout of the global community in Design Studio using widgets.

Details such as the community name, description, thumbnail, type and members can be altered in the Community admin screen.

By default the classic layout applies to the global community, as shown below:

To customise the layout of the global:

  1. Expand the sidebar and click Admin.
    The Admin Panel appears.

  2. Click Design Studio.

  3. Click the Community specific tab.

  4. From the Edit layout dropdown, select Global Community.

  5. Select Use custom layout

  6. Drag widgets onto the layout grid, and move and resize them as needed.

  7. When you have finished customising the layout, click Publish.


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