When you first upload a video, if Fuse is able to detect the spoken language and it is one of our supported languages, a transcript in that language is extracted automatically, and if it isn’t one of our supported languages, Fuse transcribes the video in English.
Auto-transcription only occurs if you have auto-transcriptions enabled in your platform. If you would like auto-transcriptions enabled, please raise a ticket with Fuse Customer Support or speak with your Customer Success Consultant (CSC).
You can manually add transcripts to an existing video by uploading a .SRT file. For more information, see Uploading your own transcripts.
Transcribing an existing video in another language
In the Convert audio to text section on the Edit content screen, you can transcribe a video in different languages. For example, you might want to have additional subtitles in other languages alongside the video’s original language.
Select a language from the Select video language dropdown and click Convert to transcribe the video in the selected language.
Once completed, the extracted transcript is listed underneath in the Subtitles section, where you can edit the transcript if necessary, and it can be selected by users in the CC (Closed Captions) menu when playing the video.
Limitations
When uploading videos to Fuse, take note of the following limitations:
If Fuse cannot confidently identify the spoken language, Fuse auto-transcribes the video in English by default.
Fuse requires at least 60 seconds of speech to auto-transcribe a video.
If the video contains a mixture of different languages, this may affect the transcription.
If the audio is not clear or of poor quality, Fuse may not be able to auto-transcribe the video.