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To call Fuse API endpoints you need to be authenticated. This is done by sending your authentication token in a header called “Auth-Token” with every API request. From v5.0 onwards, we’ve introduced rotating authentication tokens, which means that each authentication token expires and renews at regular intervals.

Note: If you are using a legacy version of Fuse’s API (v4.4 and below) the process for obtaining a token differs. For information how to obtain auth tokens in v4.4 and below, see here.

To obtain a JWT token for your session, you must use the following POST request:

POST /session

Request

URL: https://<instance_name>.fuseuniversal.com/api/v5.0/session

Request parameters

When using this request, you must include the following mandatory parameters in the request body:

  • login_name: This is your username or email address used to log in to your Fuse instance, assigned to you when your account was created (e.g. joe.bloggs or joe.blogs@email.com).

  • password: This is your password used to log in to your Fuse instance.

Example response

{
  "success": true,
  "role": "admin",
  "administerable_community_ids": [
    9,
    10,
    11
  ],
  "admin_group_permissions": [
    "compliance_reporting"
  ],
  "is_manager": true,
  "terms_and_conditions_accepted": true,
  "password_change_required": false,
  "terms_and_conditions": null,
  "password_requirements": null,
  "jwt_token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJIb3RmaXgiLCJleHAiOjE3MzIxNDcxOTksImlhdCI6MTcyOTUwNTc3NiwiYXVkIjpudWxsLCJqdGkiOiIyOTQ5OS4xOTI4NTYifQ.qz_fLuuTvyUTveheP8bwLwnDBgw_KpjZTdMEUf2WSnY",
  "auth_tokens": {
    "jwt_token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJIb3RmaXgiLCJleHAiOjE3MzIxNDcxOTksImlhdCI6MTcyOTUwNTc3NiwiYXVkIjpudWxsLCJqdGkiOiIyOTQ5OS4xOTI4NTYifQ.qz_fLuuTvyUTveheP8bwLwnDBgw_KpjZTdMEUf2WSnY",
    "user_authentication_token": {
      "authentication_token": "RVt-k4zQJRyMBx3L",
      "updated_at": 1728784853
    }
  }
}

For more information about the POST: /session endpoint, please reference the API documentation section in the Admin Panel of your instance:

Screenshot 2024-10-21 at 11.07.23.png
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