You might create an audience for certain job titles, roles, or departments.
Profile fields related to departments/roles/job titles are custom profile fields, which are not automatically included with Fuse. If you do not currently have any custom profile fields related to departments/roles/job titles, please contact your CSC and they can configure them for you.
To create this audience:
On the Audience Management screen, click Create a new audience.
The Create new audience screen appears.
In the Name field, enter a name for the audience. For example, Product department audience.
In the Include users where... section:
- Click Add filter.
- From the Please select an option dropdown, select the applicable profile field related to department/role/job title. In this example Department.
- From the = dropdown, select Equals and enter an existing department/role/job title and select it. In this example, Product.
- Click Save.
You might also want to filter this audience by geographical region, so that it only displays users in a certain job title/department who are based in a particular location. For example, to only include users in the Product department who are based in London.