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Name | Type | Definition | Calculation | |||
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Avg Engagement Per User | Measure | The average number of views, likes, shares, comments, and follows per engaged user. | (Count of views + count of likes + count of shares + count of follows + count of questions asked) / (count of users who have done either 1 like, 1 comment, 1 follow, 1 question asked or 1 view) | |||
Comments | Measure | The number of comments posted below an item of content. | Sum (count of comments) | |||
Engaged User (%) | Measure | The number of users that engage with content by commenting, sharing, following, viewing, or creating content. This is expressed as a percentage of users that have access to the community. | (Count of users who have done either 1 like, 1 comment, 1 follow, 1 question asked or 1 view)/ (count of users who are a member of a community) | |||
Engaged Users (trend) | Measure | The difference between the number of engaged users within defined period, and the length of the same period starting 30 days prior. (This is a technical metric which we do not recommend using it). | ||||
Engagement Rate (%) | Measure | The total number of engagements, divided by the total amount of engaged users, within defined period. 100% indicates that there is one engagement for every user. The higher the percentage, the more engaged your user base is. | ((Count of views + count of likes + count of shares + count of follows + count of questions asked) / (count of users who have done either 1 like, 1 comment, 1 follow, 1 question asked or 1 view)) * 100% | |||
Follows | Measure | The number of times an item of content has been followed. | Count of follows. | |||
Likes | Measure | The number of times an item of content has been liked. | Count of likes | |||
Questions Asked | Measure | The number of questions posted. | Count of content where the content type = "Question". | |||
Share Id | Attribute | The unique identifier used to differentiate a share. | ||||
Share Target Community | Attribute | The name of the community where an item of content was shared. | Share Target Community Company | Attribute | The name of the Fuse instance an content item was shared to. | |
Shared To (Community/Group/User) | Attribute | Where an item of content is shared. An item of content can be shared to a community, a group of users, or a selected user. Note: You can use the "Share Target Community" or "User Id"/"User Name" attributes to add more detail to the recipient of the share. | ||||
Shares | Measure | Number of times an item of content has been shared. | ||||
Sharing User Id | Attribute | The unique identifier of the user who is sharing the item of content. | ||||
Sharing User Name | Attribute | The name of the user sharing the item of content. | SUM(count of views + count of likes + count of shares + count of follows + count of questions asked) | |||
Total Engagement | Measure | The total number of likes, comments, follows, shares, and questions asked in a community by a user. | SUM(count of views + count of likes + count of shares + count of follows + count of questions asked) | |||
Users Engaged with Content | Measure | The number of users that engage with content by commenting, sharing, following, viewing or creating content. | ||||
What was sharedWas Shared | Attribute | The item that was shared. The following items can be shared:
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