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This feature is currently in Beta and may be subject to change. This guide is for customers who are currently part of the Fuse Flow pilot. |
Filters can be applied to Fuse Flow search results to refine them and make them more relevant. You can filter by item type, as well as popularity, recency and relevancy.
To access the filters, click the Filters icon in the top-right corner of the Fuse Flow popup.
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Sorting by relevance, recency and popularity
You can filter Fuse Flow search results using the Sort filter.
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The following options can be selected:
Filter option | Description |
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Relevancy | Sorts the search results to show the most relevant items, based on the search query you have entered and the facets/filters you have applied to the results. |
Recency | Sorts the items in search results based on how recently they were updated.The most recently updated items appear at the top of the search results. |
Popularity | Sorts the items based on how many likes, views, comments and shares they have received. The most popular items appear at the top of the search results. |
Filtering by type
The Filters section allows you to filter by item type. In the Type list.
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If an item of content exists in multiple communities, it only appears once in the Fuse Flow search results. |
Available types
The following filters types are available in the Type list:
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For detailed information about each of the available facets, see the Facets section below. |
Filter option | Type | Description | Available facets filters | |
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Article | Allows you to filter the search results to show articles that match the entered query.
| The following facets filters can be applied to articles in search results:
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Community | Allows you to filter the search results to show content from specific communities. communities that match the entered query. | The following facets filters can be applied to communities in search results:
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ScormCourse | Allows you to filter the search results to show SCORM courses that match the entered query. | The following facets filters can be applied to courses in search results:
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Event | Allows you to filter the search results to show events that match the entered query. | The following facets filters can be applied to events in search results: Community
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UploadedFile | Allows you to filter the search results to show files, such as documents, spreadsheets, presentations, and PDFs that match the entered query. | The following facets filters can be applied to files in search results:
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ExternalLink | Allows you to filter the search results to show external links that match the entered query. | The following facets filters can be applied to links in search results:
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Person | Allows you to filter the search results to show Fuse users . that match the entered query. | The following filters can be applied to videos in search results:
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Question | Allows you to filter the search results to show questions that match the entered query. | The following facets filters can be applied to questions in search results:
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Topic | Allows you to filter the search results to show topics that match the entered query. | The following facets filters can be applied to topics in search results:
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Video | Allows you to filter the search results to show videos that match the entered query.
| The following facets filters can be applied to videos in search results:
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LearningPlan | Allows you to filter the search results to show learning plans that match the entered query. | The following filters can be applied to learning plans in search results:
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Filters
When you filter the Fuse Flow search results by a particular item type, you can apply facets to further refine the results. For example, if you select the Videos filter, you might want to apply the Duration facet so that the search results only return videos of a certain duration. Selecting the < 5mins option in this facet filter means that only videos with a duration of 5 minutes or less are returned.
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The following facets filters are available:
FacetFilter | Description | ||
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Recency | Allows you to filter articles, courses, events, files, learning plans, communities, links, questions, topics, and videos items by how recently they were created or updated. 
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Community | Allows you to filter by community. For example, if there is a community in the list called 'Fire Safety', you could select this option so that only content from this community is shown.  | ||
Author | Allows you to filter items of content, such as articles, courses, files, links, questions, and videos by author.  | ||
Tags | Allows you to filter by tags that have been added to the content. For example, a 'policy' tag may have been added to the content manually by the author, or automatically through the Knowledge Intelligence engine. If you select this tag, only content with this tag is displayed in the search results.   | ||
Video Duration | Allows you to filter videos by duration. For example, you might want to filter the results to only show videos with a duration of 5 minutes or less. The following options are available:
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Article Read timeTime | Allows you to filter articles and questions by how long it takes to read them. For example, you might want to filter the results to only show articles that have a read time of 30 mins or more. The following options are available:
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Event Location | Allows you to filter the list of events by location. An event location might be the address of a physical location or a link to a virtual meeting room, such as in Zoom, Microsoft Teams or Google Hangouts. | ||
Event Host | Allows you to filter the of events by event host.  | ||
File Type | Allows you to filter the list of uploaded files by file type.  | ||
Type | Allows you to filter by the search results by content type. For a list of available content types, see the Types list above.  |