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  1. Log in to the Fuse Support portal

  2. On the top menu, click Raise a Support Request

  3. Click Udemy Connector Request
    The new request screen opens, where you must enter the ID of the community containing members with access to Udemy for Business.

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  4. In the Summary field, enter a brief summary of your request.

  5. In the Client ID field, enter your organisation’s Udemy for Business client ID. You can find your client ID in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.

  6. In the Client Secret field, enter your organisation’s Udemy for Business client secret. You can find your client secret in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.

  7. In the Community ID field, enter the ID of the community that houses the users with Udemy for Business licenses.

  8. In the Udemy Account ID field, enter your organisation’s Udemy for Business account ID. You can find your account ID in the Udemy for business portal by going to Manage > Settings > API > Courses API > API documentation.

  9. In the Udemy Account Name field, enter your organisation’s Udemy for Business account name. Your account name is displayed in the URL used to access the Udemy for Business Portal. For example: https://{accountname}.udemy.com/.

  10. In the Description field, enter a short description of your request.

  11. When you have populated the required fields, click Send.
    The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen. 

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