Udemy for Business search connector

The Udemy for Business connector surfaces courses from Udemy for Business in Fuse search results. When you click on a Udemy for Business course, a new tab opens in the browser and you are taken to the course in Udemy for Business. All Udemy for Business courses feature a logo to help differentiate them from natively produced Fuse content, such as articles, links and questions, or content that has been uploaded to Fuse.

Please take note of the following before using this connector:

Udemy for Business courses surfaced through this connector are only accessible in Fuse search results. This means they cannot be opened within Fuse and cannot be added to topics, learning plans or communities. However, you can manually add URLs of Udemy for Business courses to Fuse external links, which can then be added to learning plans and topics. For more information see https://fuseuniversal.atlassian.net/wiki/spaces/customerwiki/pages/3524198498.
The courses automatically synchronise with Udemy every 12 hours.
Users must have a valid Udemy for Business licence to view the courses in Udemy.
Social information such as views, comments, likes and shares only apply to Fuse content, and so, are not available for Udemy for Business courses.

Prerequisites steps

To set up the Udemy for Business connector, you must do the following:

1. Set up a Udemy for Business community

In order to control which users see Udemy for Business courses in Fuse search results, you must set up a community and add users (with Udemy for Business licenses) to it. Only members of this community will see Udemy for Business courses in Fuse search results. Users outside of the community will be unable to see the courses. This community can contain Fuse content or it can be completely empty, and it can be open, protected, private or public. The community simply determines which users see Udemy for Business courses in search results and which users do not.

The Udemy for Business courses do not exist within the community itself.

If you do not want to create a new community specifically for this purpose, you can use one that already exists in Fuse.

2. Raise a ticket with Fuse Support

You must raise a Udemy Connector Request ticket with Fuse Support, including the ID of the community you have created, Udemy account name, client secret, client ID, and account ID. Once this has been done, the Fuse Support team can set up the integration.

To raise a Udemy Connector Request ticket:

Log in to the Fuse Support portal.
On the top menu, click Raise a Support Request.
Click Udemy Connector Request.
The new request screen opens, where you must enter the ID of the community containing members with access to Udemy for Business.
In the Summary field, enter a brief summary of your request.
In the Client ID field, enter your organisation’s Udemy for Business client ID. You can find your client ID in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.
In the Client Secret field, enter your organisation’s Udemy for Business client secret. You can find your client secret in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.
In the Community ID field, enter the ID of the community that houses the users with Udemy for Business licenses.
In the Udemy Account ID field, enter your organisation’s Udemy for Business account ID. You can find your account ID in the Udemy for business portal by going to Manage > Settings > API > Courses API > API documentation.
In the Udemy Account Name field, enter your organisation’s Udemy for Business account name. Your account name is displayed in the URL used to access the Udemy for Business Portal. For example: https://{accountname}.udemy.com/.
In the Description field, enter a short description of your request.
When you have populated the required fields, click Send.
The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen.

Searching for Udemy courses in Fuse

Once the integration has been set up, members of the specified community will see Udemy for Business courses in Fuse search results. Search results from Fuse and Udemy are aggregated and sorted in order of relevance to your search query. Udemy courses are clearly labelled, so you can easily differentiate them from ordinary Fuse content. You can also filter the search results by source, so that you only see content from Fuse or courses from Udemy for Business.

Filtering Udemy courses in Fuse search results

When searching for Udemy courses, you can apply facets to narrow down the search results. You can select the Udemy for Business option under the Source facet, so that only Udemy courses are returned, as well as filter by Type, Subject, and Topic.

Facet	Description

Facet	Description
Source	Allows you to filter courses by source. If the Udemy connector is enabled, you can filter to either show content sourced from: Udemy for Business Fuse
Type	If the Udemy for Business connector is enabled, the Type filter applies to: Udemy for Business courses SCORM courses uploaded to Fuse
Subject	Allows you to filter Udemy for Business courses by subject. This is high-level classification. Subjects in Udemy for Business typically contain several topics. For example, a subject in Udemy for Business might be ‘Leadership & Management’. The Subject facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by subject. Selecting a value from the Subject facet automatically removes natively produced Fuse content from the results. Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Subject facet, the 4 items of Fuse content will be removed from the search results automatically.
Topic	Allows you to filter Udemy for Business courses by topic. For example, the ‘Leadership & Management’ subject might include a topic called ‘Strategy’.
Language	Allows you to filter the search results to only show content in a particular language. For example, if you select 'Italian', the search results only show content items that are in Italian.

Managing user visibility

You can manage which users see Udemy for Business courses, by adding or removing users from the community specified in Step 1 of the Prerequisite steps section above. For information on how to add and remove users from communities in Fuse, see Managing community members.

Tracking completion data

Completion data for Udemy for Business courses is not available in Fuse.