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Udemy for Business courses surfaced through this connector are only accessible in Fuse search results. This means they cannot be opened within Fuse and cannot be added to topics, learning plans or communities. However, you can manually add URLs of Udemy for Business courses to Fuse external links, which can then be added to learning plans and topics. For more information see Can I add Udemy for Business courses to topics or learning plans using a link?.
The courses automatically synchronise with Udemy every 12 hours.
Users must have a valid Udemy for Business licence to view the courses in Udemy.
Social information such as views, comments, likes and shares only apply to Fuse content, and so, are not available for Udemy for Business courses.
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2. Raise a ticket with Fuse Support
You must raise a Udemy Connector Request ticket with Fuse Support ticket, including the ID of the community you have created, Udemy account name, client secret, client ID, and account ID. Once this has been done, the Fuse Support team can set up the integration.
To raise a Udemy Connector Request ticket:
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Log in to the Fuse Support portal.
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On the top menu, click Raise a Support Request.
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Click Udemy Connector Request.
The new request screen opens, where you must enter the ID of the community containing members with access to Udemy for Business.
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In the ticket, please include the following details:
Brief summary: Provide a brief summary of your request.
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Client ID
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: Provide your organisation’s Udemy for Business client ID. You can find your client ID in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.
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Client Secret
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: Provide your organisation’s Udemy for Business client secret. You can find your client secret in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.
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Community ID
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: Provide the ID of the community that houses the users with Udemy for Business licenses.
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Udemy Account ID
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: Provide your organisation’s Udemy for Business account ID. You can find your account ID in the Udemy for business portal by going to Manage > Settings > API > Courses API > API documentation.
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Udemy Account Name
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: Provide your organisation’s Udemy for Business account name. Your account name is displayed in the URL used to access the Udemy for Business Portal. For example: https://{accountname}.udemy.com/.
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In the Description field, enter a short description of your request.
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When you have populated the required fields, click Send.
The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen.
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Searching for Udemy courses in Fuse
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When searching for Udemy courses, you can apply facets to narrow down the search results. You can select the Udemy for Business option under the Source facet, so that only Udemy courses are returned, as well as filter by Type, Subject, and Topic.
Facet | Description | ||
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Source | Allows you to filter courses by source. If the Udemy connector is enabled, you can filter to either show content sourced from:
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Type | If the Udemy for Business connector is enabled, the Type filter applies to:
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Subject | Allows you to filter Udemy for Business courses by subject. This is high-level classification. Subjects in Udemy for Business typically contain several topics. For example, a subject in Udemy for Business might be ‘Leadership & Management’. 
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Topic | Allows you to filter Udemy for Business courses by topic. For example, the ‘Leadership & Management’ subject might include a topic called ‘Strategy’. 
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Language | Allows you to filter the search results to only show content in a particular language. For example, if you select 'Italian', the search results only show content items that are in Italian. 
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Managing user visibility
You can manage which users see Udemy for Business courses, by adding or removing users from the community specified in Step 1 of the Prerequisite steps section above. For information on how to add and remove users from communities in Fuse, see Managing community members.
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