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Filters can be applied to search results in Fuse Flow search results to refine them and make them more relevant. You can filter by item type, as well as popularitysort the results by popularity, recency and relevancy.  

To access the filters, click the Filters icon in the top-right corner of the Fuse Flow popup.

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Sorting by

...

relevancy, recency and popularity

You can filter the sort search results in Fuse Flow using the sorting filter in the top-right corner of the search results screen Sort filter

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The following options can be selected in the Sort list

Filter

option

Description

Relevancy

Sorts the search results to show the most relevant items, based on the search query you have entered and the facets/filters you have applied to the results. 

Recency

Sorts the items in search results based on how recently they were updated.The most recently updated items appear at the top of the search results.

info

If an item has never been updated, the 'updated at' date will be the same as the 'created at' date.

Popularity

Sorts the items based on how many likes, views, comments and shares they have received. The most popular items appear at the top of the search results.

Filtering by type

The Filters section Type list allows you to filter by item type. In the Type list.

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Info

If an item of content exists in multiple communities, it only appears once in the Fuse Flow search results. 

Available types

The following filters types are available in the Type list:

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For detailed information about each of the available facetsRelevant facets can be applied to each item type to help further refine the results. For more information on each facet, see the Facets section below.  

Filter option

Type

Description

Available facets 

Article

Allows you to filter the search results to show articles that match the entered query.

 

Info

If a video is embedded in an article,

Fuse search does

Fuse Flow search does not count the

duration of that video

Video Duration, only the read time (word count) of the article. The embedded video and the transcript for that video

does

do not influence the article's read time.

This also means that a "Duration" filter is not available for that article when searching. 

The following facets can be applied to articles in search results: 

  • Tags

  • Community

  • Author

  • Article Read Time

  • Recency

Community

Allows you to filter the search results to show communities that match the entered query.

 


The following facets can be applied to communities in search results: 

  • Recency

ScormCourse

Allows you to filter the search results to show

courses/

SCORM courses that match the entered query.

 

The following facets can be applied to SCORM courses in search results: 

  • Tags

  • Community

  • Author

  • Recency

Event

Allows you to filter the search results to show events that match the entered query.

The following facets can be applied to events in search results: 

  • Community

    • Event Host

    • Event Location

    • Tags

    UploadedFile

    Allows you to filter the search results to show files, such as documents,

    spreadsheets,

    presentations

    ,

    and PDFs that match the entered query.

     

    The following facets can be applied to uploaded files in search results: 

    • File type

    • Community

    • Author

    • Recency

    • Tags

    ExternalLink

    Allows you to filter the search results to show external links that match the entered query.

    The following facets can be applied to external links in search results: 

    • Tags

    • Community

    • Author

    • Recency

    Person

    Allows you to filter the search results to show Fuse users

    that match the entered query.

    The following facets can be applied to Fuse users in search results:

    • Author

    • Recency

    Question

    Allows you to filter the search results to show questions that match the entered query.

    The following facets can be applied to questions in search results: 

    • Community

    • Author

    • Recency

    • Tags

    Topic

    Allows you to filter the search results to show topics that match the entered query.

     

    The following facets can be applied to topics in search results: 

    • Community

    • Recency

    Video

    Allows you to filter the search results to show videos that match the entered query.

     

    Info

    If a video is embedded in an article,

    Fuse search does

    Fuse Flow search does not count the

    duration of that video

    Video Duration, only the read time (word count) of the article. The embedded video and the transcript for that video

    does

    do not influence the article's read time

    . This also means that a "Duration" filter is not available for that article when searching

    .

     

    The following facets can be applied to videos in search results: 

    • Tags

    • Community

    • Author

    • Video Duration

    • Recency

    LearningPlan

    Allows you to filter the search results to show learning plans that match the entered query.

    The following facets can be applied to learning plans in search results:

    • Community

    • Recency

    Facets

    When you filter the Fuse Flow search results by a particular item type, you can apply facets relevant to that item type appear in the Filters list. When selected, these facets help further refine the search results. For example, if you select have selected the Videos filter type, you might want to apply the Video Duration facet so that the search results only return videos of a certain duration. Selecting the < 5mins5 mins option in for this facet means that only videos with a duration of 5 minutes or less are returned. 

    ...

    The following facets are available: 

    Facet

    Description

    Recency

    Allows you to filter

    articles, courses, events, files, learning plans, communities, links, questions, topics, and videos

    items by how recently they were created or updated.

     

    Image Added

    Info

    Content items that

    has

    have been recently updated

    is

    are always ranked higher in search results. 

    Community

    Allows you to filter

    by community

    the results so that only content from a particular community is returned. For example, if there is a community in the list called '

    Fire Safety

    Sales & Marketing', you

    could

    might select this option so that only content from this community is shown.  

    Image Added

    Author

    Allows you to filter

    articles, coursesAllows you to filter events by host. For example, if you select 'Julia Miller',  only events hosted by this user are shown. 

    items of content, such as articles, files, links, questions, and videos by author. 

    Event Host

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    Tags

    Allows you to filter by tags that have been added to the content. For example, a '

    policy

    time' tag may have been added to the content manually by the author

    ,

    or automatically through the Knowledge Intelligence engine. If you select this tag, only content

    with

    that has this tag is displayed in the search results. 

    Image Added

    Video Duration

    Allows you to filter videos by duration. For example, you might want to filter the results to only show videos with a duration of 5 minutes or less.

    The following options are available:

    • < 5 min: Videos that have a duration of 5 minutes or less. 

    • 5-15 min: Videos that have a duration ranging between 5-15 minutes.

    • 15-30 min: Videos that have a duration ranging between 15-30 minutes.

    • >30 min: Videos that have a duration of 30 minutes or more.  

    Image Added
    Info

    If a video is embedded in an article, Fuse

    search does

    Flow search does not count the

    duration of that video

    Video Duration, only the read time (

    Word

    word count) of the article. The embedded video and the transcript for that video

    does

    do not influence the article's read time

    . This also means a “Duration” filter is not available for that article when searching

    .

    Article Read

    time

    Time

    Allows you to filter articles

    and questions

    by how long it takes to read them. For example, you might want to filter the results to only show articles that have a read time of 30 mins or more.

    The following options are available:

    • < 5 min: Articles

    or questions
    • that have a

    reading
    • read time of 5 minutes or less. 

    • 5-15 min: Articles

    or questions
    • that have a

    reading
    • read time ranging from 5-15 minutes.

    • 15-30 min: Articles

    or questions
    • that have a

    reading
    • read time ranging from 15-30 minutes.

    • >30 min: Articles

    or questions
    • that have a

    reading
    • read time of 30 minutes or more. 

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    Event Location

    Allows you to filter the list of events by location. An event location might be the address of a physical location or a link to a virtual meeting room, such as in Zoom, Microsoft Teams or Google Meet.

    Event Host

    Allows you to filter the list of events by event host. For example, you might only want to return events hosted by a particular person.

    Image Added

    File Type

    Allows you to filter the list of uploaded files by file type.

    Image Added