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Pre-onboarding: You might set up a pre-onboarding community for people who are about to join your organisation. This community might contain lots of useful content to prepare them for their first day, prior to being given full access and login credentials.
Advertising/Previewing: You might set up a public community as a place to showcase, demo and preview free content samples. This might include examples of content that users must eventually pay for once they gain access to the platform.
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Available content types
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Only certain types of content can be added to public communities.
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You cannot add learning plans, SCORM courses, topics or events to public communities. |
Viewing content
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If a community is public, non-registered users can view content in the community without needing to authenticate. This means any non-registered user with a link to the community has access. However, if non-registered users click on an item of content, they cannot perform any of the social functions available to a logged-in user.
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Non-registered users can download files such as PDFs, documents and videos from public communities if enabled. For more information, see the Downloading content in public communities section below. |
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Counting content views
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The number of views an item of content has received is visible when viewing content as a non-registered user. However, individual views from non-registered users are not listed in the Views tab under an item of content, when viewing the content as a logged-in user.
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Content views from non-registered users are not included in graphs, charts and reports in Universal Analytics. Universal Analytics can only record the views of registered users with valid user IDs. This means the number of views shown for an item of content may differ between Universal Analytics and the public community. For example, an item of content in a public community might have 12 views, however, if 6 of those views are from non-registered users, Universal Analytics will only show the content as having 6 views, because only 6 users are registered with user IDs. |
Downloading content
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If you have enabled the ability to download a file in the Edit content screen, non-registered users can download it from the public community. If you have not enabled the ability to download the file, the Download icon is not displayed and non-registered users will be unable to download it.
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Even if downloads are disabled for an item of content in Fuse, non-registered users can still download DOC, XLS, PPT and PDF files using the built-in Download button in the legacy document viewer |
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Featured content
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You can add items of content to the Featured content carousel in public communities as shown below.
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