Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Tip

Use cases:

This feature is useful if you have created dashboards tailored to specific audiences, and want to share them on a regular basis.

For example, you might share these insights with:

  • Management or the leadership team

  • Community admins and/or team leads

Note

Important!:

  • If you intend to send emails to external users who do not have Universal Analytics credentials, ensure you abide by GDPR , as well as and your organisation’s internal policies.

  • External users are unable to view the interactive version of the link in the email, but will be able to access and download the PDF attachment. If you are scheduling to external users, we recommend including a note in the message body that informs them of this.

Info
To be able to schedule emails, you must be a user with access to the KPI dashboard

Below is an example of a PDF containing a snapshot of insights from a custom dashboard. Insights displayed in PDFs are static images, which means tables, charts and other insights from the dashboard are resized to fit into the PDF.

...

To schedule an email in the KPI dashboard of Universal Analytics:

  1. In Universal Analytics, click KPIs.

    Image Modified

    The KPI dashboard appears.

    Image Modified

  2. On the left-hand side, click on a dashboard you have created.

    Image Modified
  3. In the top-right corner, click the ellipsis ().

    Image Modified
  4. From the menu, click Schedule emailing.

    Image Modified

    The Scheduled exports popup appears.

    Image Modified
  5. Click + Add schedule.

    Image Modified
  6. In the To field, specify which users will receive the scheduled email.
    You can:

    • Search for and enter the names of users with access to Universal Analytics:
      (By default, your name is selected in this field. If you do not wish to receive the email, remove your name)

      Image Modified
    • Enter the email address of an external user without Universal Analytics credentials:

      Image Modified
  7. In the Subject field, enter a subject. By default, this field contains the name of the selected dashboard, however, you can enter custom text if desired.

    Image Modified
  8. In the Message field, you can replace the default message with a custom one explaining the attached insights.

    Image Modified
  9. In the Attachments section, select the insights from the dashboard you would like to attach to the email.

    You can:

    • Include a PDF of the entire dashboard, including all the metrics within it (This is selected by default):

      Image Modified
    • Select one or more specific insights from the selected dashboard, by selecting the corresponding checkboxes next to each insight:

      Image Modified
  10. In the First occurrence section, select the date and time the first email will be sent. Once this has been saved, the email will be sent on a regular basis until the scheduled email is deleted.

...

  1. Image Added
  2. In the Repeats section, select how often this email will be sent to recipients. Scheduled emails can be sent on a daily, weekly or monthly basis, as well as at a custom interval.

...

  1. Image Added
  2. Click Schedule.

...

  1. Image Added

The recipients receive the email at the specified date and time, and can download the PDF from the email.

...

To delete a scheduled email from the KPI dashboard of Universal Analytics:

  1. In Universal Analytics, click KPIs.

    Image Modified

    The KPI dashboard appears.

    Image Modified

  2. On the left-hand side, click on the appropriate dashboard.

    Image Modified
  3. In the top-right corner, click the ellipsis ().

...

  1. Image Added
  2. From the menu, click Schedule emailing.

...

  1. Image Added
  2. The Scheduled exports popup appears, containing a list of existing scheduled emails.

    Image Modified
  3. Hover over the scheduled email and click the Delete icon.

...

  1. Image Added
  2. In the Delete schedule? popup, click Delete.

...

  1. Image Added

The scheduled email is deleted from the list.

...