Fuse’s search seeks to provide the user with results that closely match the query they have entered. The search engine looks for words or phrases the user has searched for in fields within the item of content, such as the content’s title, description, body, transcript or the tags. In the example below, you can see that this article has a title, body, description and tags.
In this table you can see which fields apply to each content type in Fuse:
Content type | Content title | Content description | Content body | Content transcript | tags |
Videos | Yes | Yes | N/A | Yes* | Yes |
Articles | Yes | Yes | Yes | N/A | Yes |
Questions | Yes | Yes | N/A | N/A | Yes |
Links | Yes | Yes | N/A | N/A | Yes |
Uploaded files | Yes | Yes | Yes** | Yes** | Yes |
Topics | Yes | Yes | N/A | N/A | Yes |
Learning Plans | Yes | Yes | N/A | N/A | N/A |
Communities | Yes | Yes | N/A | N/A | N/A |
Events | Yes | Yes | N/A | N/A | Yes |
Event occurrences | Yes | Yes | N/A | N/A | N/A |
Legend:
N/A = means that the content type does not have that particular field. For example, Body is not applicable for videos as they do not have a body, they have a transcript instead.
** = The body or transcript of some uploaded file types is searchable. For example, the body of uploaded Word, PDF, and PPTX files are searchable.
Notes:
Fuse can only search through a transcript if it exists in the video.
Video transcripts are searchable regardless of whether they were automatically generated or manually generated.
Automated transcription only occurs if this feature is enabled in your organisation’s Fuse instance. If it is not enabled, contact your Customer Success Consultant (CSC).