Most notifications in Fuse are sent automatically when important things occur, such as missed learning plan deadlines, upcoming events, and when users comment on, report and share content. You can check your notifications in the browser by clicking the Notifications bell, and notifications are sent to the mobile app as push notifications.
Managing notification settings
Many of the notifications in Fuse are automatically sent by the system and cannot be turned off or disabled. However, some notifications related to comments, likes and shares can be disabled so that a user no longer receives them.
This can be done in the following places:
Admins can enable/disable notifications for comments, likes and shares for all users on the Fuse instance, using the User Defaults screen in the Admin Panel. The notification settings selected by the admin in the User Defaults screen overrides the settings selected by the user in their Notifications tab tab of their profile.
Users can enable/disable their own comment, like and share notifications, using the Notifications tab in their profile.
Depending on your organisation’s preferences during implementation, a member of the Fuse team can disable or enable comment, like and share notifications for the Fuse instance via backend settings - these can be overridden by the notification settings in the User Defaults admin screen and the Notifications tab in a user’s profile respectively.
For a list of all notifications and whether or not they are still sent when the above settings are disabled, see [DRAFT] Which notifications are still sent after disabling notification settings in Fuse?.
Customising notifications
If you are a Fuse admin, you can customise the text of each notification, so that it matches your organisation’s tone of voice, as well as enable VIP users (such as the other site admins) to bypass users' notification settings when posting to Fuse, using the Notifications screen in the Admin Panel.