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Note

The Reporting (Beta) screen will eventually replace the legacy Reporting screen and will include a host of new and improved reports and features. These features and reports will be rolled out in stages, over several consecutive releases.

This report contains a list of engagements for items of content in the selected community, including the engagement type (view, like, comment, share, follow or favourite) and the engagement date.

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Column

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This custom report provides you with a list of content items on the platform as well as the details of each item, such as the title, ID, type, creation date, engagement metrics (including the number of likes, views, shares, and comments), and the communities and topics to which it belongs.

Example: This report can be very useful when auditing and verifying items of content within a community. You might generate this report, filtered by a particular community, in order to verify that the correct content is in the community and then use the list to cross-reference and ensure the content is up-to-date and in the correct topics. You could also use it to check if certain items of content have been left out accidentally.

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Standard fields included in the report

The following standard fields are included in this report:

Info

Notes:

  • The fields listed below are standard fields that cannot be removed from this report.

  • The list below does not include any custom profile fields that may be included in the report that are specific to your organisation or fields that can be added optionally during creation. For example, your organisation may have custom fields such as Location, Department, or Job Title that can be included in this report.

Column

Defintion

Example

Content id

The unique identifier of

an

the item of content.

1

12345

Content

name

title

The

name

title of

an

the item of content

Items to sell

Creation date (UTC)

The date on which the content item was created

21/5/2021 00:00:00

Creator id

The unique identifier of the user who created the content

2

Creator name

The name of the user who created the content

Jane Doe

Creator's role

The role of the user who created the content

available roles:

  • User

  • Admin group

  • Site admin

site admin

Updated date (UTC)

The last date the content was updated.

21/5/2021 00:00:00

Community

.

Food Hygiene Best practices

Content type

The content type.

The following content types are available:

  • Article: An article created in the platform.

  • Video: A video that has been uploaded to the platform, either using the Upload button or recorded and uploaded using the screen recorder.

  • File: A file that has been uploaded to the platform, such as a documents, PDFs, images, and so on.

  • Link: An external link that has been posted to the platform.

  • Question: A question that has been posted to the platform.

  • SCORM: A SCORM course that has been uploaded to the platform.

Article

File type

The file format that has been uploaded to the platform.

Info

If the item of content is not a file type, such as a link, question, or article, the column will be empty.

PDF

Content tags

The tags that have been added to the content in the Tags field, typically during the creation process.

release; product release; release2024;

Info

Example of tags in the Tags field for an item of content:

Screenshot 2024-10-04 at 10.02.48.pngImage Added

Creation date

The original date on which the content was created.

06-11-2022 14:28:47

Last updated date

The date the content was last edited. If the content has never been edited, then the original creation date will be shown instead.

06-11-2023 14:28:47

Owner id

The unique identifier of the

community where

user who owns the content

exists

.

If

12345

Community id

The unique identifiers of the communities where the item of content

is in multiple communities, the unique identifier of each community is listed

exists.

2

12345

Community name

The name of the community where the item of content exists.

If

London sales

Topic id

The unique identifiers of the topics that the item of content

is in multiple communities, the name of each community is listed.

Sales Community

User id

The unique identifier of the user engaging with the content item

1

Username

The username of the user.

johndoe

User first name

The first name of the user engaging with the content

John

User last name

The last name of the user engaging with the content

Doe

User role

The role of the user engaging with the content

Available roles:

  • User

  • Admin group

  • Site admin

user

Engagement date (UTC)

The date the user engaged with the content.

21/5/2021 00:00:00

Engagement type

How the user engaged with the content

Available engagement types:

  • view

  • like

  • comment

  • share

  • follow

  • favourite

comment

Comment text

If the user has posted a comment under the content, the text of the comment is displayed.

Thank you for sharing!

has been added to.

Info

This column will be empty if the content has not been added to any topics.

12345

Info

If the content exists in multiple topics, the unique identifiers are separated by a semi colon. For example: 22565;22566;466545

Topic name

The name of the topics that the item of content has been added to.

Info

This column will be empty if the content has not been added to any topics.

Health and safety at work

Info

If the content exists in multiple topics, the topic names are separated by a semi colon. For example: Safety at work;Safety in the kitchen; Safety in the office

Learning plan id

The unique identifiers of the learning plans the content has been added to.

Info

This column will be empty if the content has not been added to any learning plans.

12345

Learning plan name

The name of learning plans the content has been added to.

Info

This column will be empty if the content has not been added to any learning plans.

Food Hygiene 101

Total views

The total number of views for the item of content.

345

Total likes

The total number of likes for the item of content.

456

Total shares

The total number of times the item of content has been shared.

556

Total comments

The total number of comments posted underneath the item of content.

20