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Note

This feature is currently in Beta and may be subject to change. This guide is for customers who are currently part of the Udemy for Business connector pilot.

The Udemy for Business connector surfaces courses from Udemy for Business in Fuse search results. When you click on a Udemy for Business course, a new tab opens in the browser and you are taken to the course in Udemy for Business. All Udemy for Business courses feature a logo to help differentiate them from natively produced Fuse content, such as articles, links and questions, or content that has been uploaded to Fuse.

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Please take note of the following before using this connector: 

  • The courses Udemy for Business courses surfaced through this connector are only visible accessible in Fuse search results. The courses This means they cannot be opened in within Fuse and cannot be added to topics, learning plans or communities.  However, you can manually add URLs of Udemy for Business courses to Fuse external links, which can then be added to learning plans and topics. For more information see Can I add Udemy for Business courses to topics or learning plans using a link?.

  • The courses automatically synchronise with Udemy every 12 hours.

  • Users must have a valid Udemy for Business licence to view the courses in Udemy.

  • Social information such as views, comments, likes and shares only apply to Fuse content, and so, are not available for Udemy for Business courses.

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  1. Log in to the Fuse Support portal

  2. On the top menu, click Raise a Support Request

  3. Click Udemy Connector Request
    The new request screen opens, where you must enter the ID of the community containing members with access to Udemy for Business.

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  4. In the Summary field, enter a brief summary of your request.

  5. In the Client ID field, enter your organisation’s Udemy for Business client ID. You can find your client ID in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.

  6. In the Client Secret field, enter your organisation’s Udemy for Business client secret. You can find your client secret in the Udemy for Business portal by going to Manage > Settings > LMS/LXP.

  7. In the Community ID field, enter the ID of the community that houses the users with Udemy for Business licenses.

  8. In the Udemy Account ID field, enter your organisation’s Udemy for Business account ID. You can find your account ID in the Udemy for business portal by going to Manage > Settings > API > Courses API > API documentation.

  9. In the Udemy Account Name field, enter your organisation’s Udemy for Business account name. Your account name is displayed in the URL used to access the Udemy for Business Portal. For example: https://{accountname}.udemy.com/.

  10. In the Description field, enter a short description of your request.

  11. When you have populated the required fields, click Send.
    The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen. 

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Searching for Udemy courses in Fuse

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Facet

Description

Source

Allows you to filter courses by source. If the Udemy connector is enabled, you can filter to either show content sourced from:

  •  Udemy for Business

  • Fuse

Type

If the Udemy for Business connector is enabled, the Type filter applies to:

Subject

Allows you to filter Udemy for Business courses by subject. This is high-level classification. Subjects in Udemy for Business typically contain several topics. For example, a subject in Udemy for Business might be ‘Leadership & Management’.

Note

The Subject facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by subject. Selecting a value from the Subject facet automatically removes natively produced Fuse content from the results. 

Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Subject facet, the 4 items of Fuse content will be removed from the search results automatically.

Topic

Allows you to filter Udemy for Business courses by topic. For example, the ‘Leadership & Management’ subject might include a topic called ‘Strategy’.

Note

The Topic facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by topic. Selecting a value from the Topic facet automatically removes natively produced Fuse content from the results. 

Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Topic facet, the 4 items of Fuse content will be removed from the search results automatically.

Language

Allows you to filter the search results to only show content in a particular language. For example, if you select 'Italian', the search results only show content items that are in Italian.

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Note

The Language facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by language. Selecting a value from the Language facet, such as 'Italian', automatically removes natively produced Fuse content from the results. 

Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Language facet, the 4 items of Fuse content will be removed from the search results automatically. 

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