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AI configuration

AI configuration

Owned by James Goodwin
Last updated: about 4 hours ago
3 min read
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The AI configuration screen in the Admin Panel enables you to specify which communities AI-generated answers will be sourced from. Once this has been set up, if a user enters a query in the platform’s search bar, an AI-generated summary or answer will be presented at the top of the search results, sourced from content in the specified communities, as long as:

  • An applicable or relevant answer can be found within the content in those communities

  • The user has permission to see and access the specified communities and content within them

A user will only see answers sourced from content and communities they have access to. If the user doesn’t have access to one of the specified communities and the content within it, an answer won’t be generated based on that.

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Within each answer, you will see links to the original source content, allowing you to click through to the original item of content on the platform so that you can verify the answer and view the content in full:

 

Source communities

In the Source communities tab, you can:

  • Select communities so that the content inside them is used as a source for AI-generated answers

  • Remove selected communities so that they are no longer used as sources for AI-generated answers

Adding a community as a source for AI answers

To add a community as a source for AI-generated answers in the platform:

  1. In the Source communities tab, in the Select communities field, search for a community and select it from the dropdown.

  2. Click Add.

  3. The community appears below in the Community list. Items of content currently in this community are automatically used as sources for answers to relevant queries entered by users in the search screen.

     

Removing a community as a source for AI answers

To remove a community as a source for AI-generated answers, select the checkbox on the left-hand side of the community in the list, and then click Remove.