Universal Analytics FAQs

Owned by James Goodwin
Last updated: Dec 14, 2020

This section contains a list of frequently asked questions (FAQs) related to Universal Analytics:

Can I give someone access to Universal Analytics?

How often is data in Universal Analytics updated?

Where can I find metric definitions?

Can I rebrand the Universal Analytics dashboards?

Can I change the date and time format?

What do the month over month trend indicators mean?

Can I integrate Universal Analytics with Google Analytics or other web analytics applications on my dashboards? 

What is the difference between a measure and an attribute in the Analyzer tool?

Why does the "Learning Plan" filter on the UA dashboard group SCORM courses and learning plans together?

Why can't I view Universal Analytics if third-party cookies are disabled in my browser?

Why can't I use the GeoChart insight to visualise geographical data?

How many custom profile fields can be added to Universal Analytics?

Why are some of the profile fields hidden from the Analyzer tool?

How are custom date fields handled? 

Can I view data related to comments in Universal Analytics?

Can I generate reports for Digital Signatures in Universal Analytics?

Can I show learning plan progress for users that have access to a community?

Is there a separate status for users that have not yet started a SCORM course?

How are communities structured in Universal Analytics?

How do I see content created by deactivated users?

Why have I received a "SORRY, WE CAN'T DISPLAY THIS INSIGHT" message?

Why have I received a "There are too many data points to display" message?

Can I see data for mobile app/web logins?

If a user is deactivated in Universal Analytics, can other users still access their saved reports?

What are dummy topics in Universal Analytics?