Signing off or reopening comprehension questions

If you are a manager, you can sign off or reopen your reportee's answers to questions in comprehension assessments. 

To do this:

  1. In the user's Evidence Portfolio, click the Comprehension questions button.

  2. Click on a comprehension question in the list. 

    A screen appears displaying the user's answer to the question. 

  3. Underneath the answer, click one of the following:

    • Sign off: The answer is marked as being correct.

    • Reopen: The answer is marked as incorrect, after which the comprehension question is reopened so that the user can try answering it again. If the answer is reopened, the user receives a notification and email informing them.