Page Comparison

8 October 2024

What’s new:

• Video transcriptions: We’ve released our new Convert audio to text functionality in the Edit content screen. From now on, when editing a video, you'll see a Select video language dropdown that enables you to quickly and easily transcribe the video in a multitude of different languages. Simply select a language from the dropdown, click Convert, and the video is transcribed!
  

What’s been fixed:

• Copy topics: In the previous release, we fixed an issue related to the copy topics functionality. After this fix was rolled out, we found that the following two issues had arisen as a result of the fix, which have now been resolved:
  

  • The progress spinner continually loaded even though the selected topic was copied across successfully.
    

  • Some uploaded files that were copied across with a topic (such as DOCX, XLSX, PPTX files) were not being displayed correctly. When users tried to open them by clicking the thumbnail in the topic, the file would download to the user's computer instead.
    

• Custom topic report: In the previous release, we rolled out our new custom topic report. Unfortunately, we had to roll it back for customers on the Dublin stack due to a minor issue. We are happy to announce that this has now been resolved and the custom topic report is available to all customers on the Dublin stack. 
  

• Search: Occasionally, if an item of content had HTML and CSS in the description, some of the tags would show up on the search results card. This would also occur for articles that didn't have a description, and instead the tags would appear in place of a description on the results card.

For more details, see this post.

5 September 2024

What’s new:

• You can now create /wiki/spaces/customerwiki/pages/3601956956 in the Custom reports section of the Reporting (Beta) screen, which can be used to keep track of topic completions. As with all other custom reports, you can schedule and share it with other users on the platform, and you can refine and narrow the data in the report using filters.
  

What’s been fixed:

• Some admins found that when they tried to copy a topic from one community to another on the Copy topics screen, the screen would continually load and the topic would not get copied across. This has now been fixed, and topics can once again be copied successfully from one community to another.

For more details, see this post.

14 August 2024

What’s new:

• Search: We've completed the process of removing indexing from the platform. Over the last few releases, we've been busy upgrading the search so that newly created items, including content, users, learning plans, and topics, no longer need to be indexed, meaning they'll appear in searches immediately. We've done this not only for Fuse's main search, but also for the smaller search bars on various different pages and widgets so that you can find new content right away, as soon as it is created.  As part of this work, we've also added IDs to items in drop-downs of micros search bars, making it easier for you to identify and differentiate items while searching for them, especially if they have the same or similar titles.
  

What's been fixed:

• Knowledge intelligence thumbnails: Some users found that thumbnails for content, including videos, uploaded files, articles, and external links, were blurry. This was due to an issue with our search API and only impacted clients using our beta knowledge intelligence feed. This has been fixed, which means the thumbnails are now showing clearly again ready for launch alongside the widget builder. 
  

• Comments: In some cases, Fuse would show the wrong user's name next to a comment, specifically on the custom Join the Conversation widget. This has now been fixed, and the correct users are shown in comments under items of content.

For more details, see this post.

24 July 2024

What’s new:

• Fuse privacy policy: We've updated our privacy policy so that it is compliant with new EU and UK laws. This can be accessed by clicking the applicable links on the platform, including on cookie banners and on the login/reset password screen.
  

• Search:

  • We've removed the need for indexing on both the Leaderboard screen and Leaderboard widget, meaning newly created users appear instantly on the leaderboard when filtering and searching it.
    

  • We've removed the need for indexing on the Have they seen it? widget, significantly improving the search experience within the widget. Content now appears in the results immediately instead of having to wait for it to be indexed first.
    

  • We've improved the performance of the GET: /search/keywords version 1.0 API endpoint, by significantly reducing indexing time. From now on, when you search using this endpoint, particularly for newly created content or users, the indexing of the query occurs instantly.
    

What's been fixed:

• Scheduled posting: Some users were unable to schedule items of content as the platform was unable to return the available community for each scheduled post. This has now been fixed, meaning users can once again create scheduled posts successfully.

For more details, see this post.

11 July 2024

What’s new:

• New custom event report: You can now create custom Event reports in the Reporting (Beta) screen, which can be used to keep track of events and event attendance, and includes lots of useful data, such as each attendee's user ID and event status, the name and ID of the event, and the ID of the occurrence the user is attending/has attended.

For more details, see this post.

27 June 2024

What’s new:

• We've moved to a new auto-transcription provider, which allows for vastly improved performance and more accurate auto-transcriptions. Going forward, Fuse will auto-transcribe an uploaded video as long as it's in one of our supported languages and is 60 seconds or longer in duration. 
  
  

What’s been fixed:

• Some users found that when they edited or created an audience and tried to save it, the page would timeout. We've made some stability improvements so that this no longer happens.
  

• If a community had HTML and CSS in its description, the tags would show in the description when the community was returned in search results. This has now been fixed, meaning HTML and CSS is no longer shown on community search result cards.

For more details, see this post.

30 May 2024

What is new:

Reporting

• You can now filter the custom learning plan report by User assignment status.
  

• To improve clarity, we've renamed the Completed date column in both the quick and custom learning plan reports to Last completed date.
  

• To make it easier to identify when a user is unassigned, in the User assignment status column of quick and custom learning plan reports, unassigned users are now shown as Not assigned instead of NULL. 
  

• We've removed the Start date column from both quick and custom learning plan reports to make the report easier to understand, particularly when unassigned users have completed content items outside of learning plans. From now on, you'll only see Availability date.
  

• Going forward, quick and custom learning plan reports will look at each user's completion percentage instead of their start date. This makes it easier to see when users have completed learning plans, especially when they have completed all the content without clicking the Start button on the learning plan.

For more details, see this post.

7 May 2024

What is new:

Reporting

• We've updated report filenames to make them easier to read
   

• We've added the "User assignment status" to both quick and custom learning plan reports
   

Micro-search improvements

• We've significantly decreased the time it takes for new content to appear in micro-search results across the platform
   

• Community and content IDs are now included in micro-search results alongside titles to help you easily identify and differentiate them
   

In-product guides (Admins only)

• We've added in-product guides to the tabs in the Site moderation screen
   

What has been fixed: 

Learning plans

• Learning plans with upcoming deadlines were incorrectly shown as overdue
  

Reporting

• Some filtered custom user reports were returning no data
   

• Some users were unable to use the "Download latest" button in the "Shared with me" tab
   

• We have tweaked the sorting and filtering functionality on the Reporting (Beta) homepage so that they work better together

For more details, see this post.

17 April 2024

What has been fixed: 

Transcriptions

• Some users were unable to translate subtitle files into Norwegian
  

Thumbnails

• Thumbnails were not displaying correctly on uploaded files in search results
   

What is new:

Mobile app

• We've improved the loading time of search results on the mobile app
  

Video transcoding 

• We've changed our transcoding provider
  

Universal Analytics

• We've added a new metric in Universal Analytics

For more details, see this post.

27 March 2024

Reporting (Beta)

• You can now share custom reports with other users
   

• We've added the All reports tab to the Reporting (Beta) screen, which enables site admins to see reports that have been generated across their platform
   

• We've added the Shared with me tab to the Reporting (Beta) screen, which enables users to see which reports have been shared with them
   

•  We've added a new, permanent admin group to the Admin groups screen, which can be used to grant or revoke access to shared reports
   

• We've added a "User assignment status" column to custom learning plan reports to help you identify how each user was assigned

For more details, see this post.

4 March 2024

Video transcriptions 

• Fuse now automatically transcribes videos into your profile language by default, rather than English

Events

• Checkboxes on the See Approvals screen were showing as deselected even after being selected

Notifications

• Some users were receiving multiple, duplicate daily and weekly notification emails, even when they were disabled in their profile

Learning plans

• The learning plan deadline dates for existing assignees would automatically change to match those of newly assigned users

Mobile app

• When some users searched for content on the mobile app, they were presented with the web view

For more details, see this post.

31 January 2024

Reporting

• As part of the creation process, you can now schedule custom reports so that they are generated automatically at regular intervals
  

• You can now edit custom reports
  

• We've added some additional filters to custom reports to help you further refine them
  

• You can now see all the previous versions of a custom report you've created in the My reports tab, instead of only the last three versions

Fuse privacy policy

• We've updated the link to the Fuse privacy policy across all instances

Search

• We've reduced the time it takes for events to be returned in search results

In-product guides

• We've added some more

• /wiki/spaces/customerwiki/pages/3756064776 to help you navigate and use certain features.

For more details, see this post.

6 December 2023

Search

• Autocorrect was not working correctly for queries with misspelt words
   

• Matching users were not appearing at the top of search results
   

• Changes to content ownership were not reflected in search results
   

• Event occurrences without a host were not included in search results
   

For more details, see this post.

30 November 2023

Notifications

• Learning plan reminder notifications were not sent to users or would arrive late
   

• Some users were receiving daily digest emails, despite having them turned off in their profile

For more details, see this post.

22 November 2023

Reporting 

• You can now create custom learning plan reports in the Reporting (Beta) screen

Analytics  

• We've removed the deprecated Analytics panel from the Analytics screen in both the Admin Panel and Community Admin screen

What has been fixed:

Mobile: 

• Some iPhone users were unable to sign in to the Fuse mobile app

For more details, see this post.

31 October 2023

Reporting: 

• You can now create custom SCORM reports in the Reporting (Beta) screen

• You can now rerun a custom report you've previously generated in the Reporting (Beta) screen

Team Progress dashboard

• Some reportees are incorrectly marked as "Overdue" on the Team progress dashboard

Search

• When searching for a user's name, matching users do not appear at the top of the search results

For more details, see this post.

16 August 2023

Reporting (beta): Rollout of the Custom reports screen, which includes the:

• User report

• My reports section

For more details, see this post.

14 August 2023

Search

•  Improvements to the speed of search queries

Topics

• When topics are copied from one community to another, some of the data (including language versions) is not copied

Mobile app

• Some users have stopped receiving push notifications for the Fuse mobile app

• Some Android users are unable to

• /wiki/spaces/customerwiki/pages/3014590538

Reporting

•  The learning plan quick report contains no data

For more details, see this post.

18 July 2023

• Search connectors: General release of Udemy for Business and LinkedIn Learning search connectors, and ability to roll them out to multiple clients at once

• Transcriptions: Fuse can now transcribe videos in all 49 supported languages

• Search: Enhancements to our search experience, including:

  • Introduction of phrase search

  • Improvements to search results using popularity and recency

• Performance and stability improvements: For more information on these, see the following maintenance release

For more details, see this post.

18 July 2023

Search

• Search returns content in the wrong language version

• Improvements to results for queries with multiple words

Surveys

• Some users are unable to start surveys after completing learning plans and attending events

Comments

• Some users are unable to comment on items of content

Transcriptions

• Audio-to-text transcriptions stall for videos in French and Simplified Chinese

• Autogenerated tags on videos are in the wrong language

Translations

• Fixed some incorrect French-Canadian UI translations

For more details, see this post.

29 June 2023

Comments

• Various performance and stability fixes for comments

For more details, see this post.

2 March 2023

Search

• Event occurrences in search results do not reflect the user's selected time zone

Surveys

• Users are unable to start surveys after completing learning plans

Mobile app

• Some users couldn't see comments underneath items of content on the mobile app

For more details, see this post.

1 March 2023

Comments

• Some users were unable to post a comment on content items

Topics

• Topics failed to copy if they contained a SCORM course

• Accessibility label added to the ‘close’ button on content in topics

Mobile app (Android)

• Animation glitch, or app crashing, when navigating your communities in the Android app

For more details, see this post.

6 February 2023

Comments

• Comments box is slow to load

• Improvements to comments message in topics

For more details, see this post.

12 December 2022

Learning Plans

• Reportees are stuck at 0% in the Team Progress tab on mobile *mobile release*

• Cannot download learning plans on the mobile app *mobile release*

• Expiry/reset dates are not based on a user's latest completion

Reporting

• Missing completion statuses in SCORM courses report

Widgets

• Thumbnails not displaying on the My assigned learning widget

Topics

• Improved overall usability of commenting and mentioning via topics

​​ Search

• Removal of numbers as search filter options

• User-uploaded thumbnails now display for videos in search results

• Users can now find people more easily by searching for their email address

• Improved relevancy of search results

Evidence portfolio

• Security enhancement for the evidence portfolio

For more details, see this post.

22 November 2022

Learning Plans

• Fix: Learning plans fail to load for some users on the My learning plans screen

• Fix: Team Progress tab does not appear for some managers

Topics

• Fix: Unable to select an admin when copying topics

• Fix: Content tags are not copied from one topic to another

UI translations

• Enhancement: Improvements to strings and labels in the German, Swedish, Norwegian and Danish UI translations

For more details, see this post.

6 October 2022

SCORM

• Fix: SCORM completion certificates were not being generated after completion

• Fix: Previously, the link on the SCORM content page would download only the user's first certificate for the SCORM course; now it downloads the latest certificate

• Fix: SCORM webhooks are now sent per completion, instead of repeatedly

Global language support

• Fix: SCORM certificates now support all character sets for the languages that Fuse supports 

• Enhancement: Text wrapping for Simplified Chinese content descriptions has been added

Search

• Fix: When users tried to search without closing the topic overlay for content, the search results would display underneath the topic overlay

• Fix: Search result thumbnails now appear in a consistent landscape ratio; and blurry thumbnails display clearly

Other

• Fix: Single sign-on (SSO) users without a username experienced authentication issues with learning plans

• Fix: A comprehension assessment video response encoding error has been fixed

• Fix: Incorrect text on the Reportees widget has been removed

• Fix: Users in Mainland China were unable to play videos; now they can access videos, subtitles and other features in Fuse’s video player

For more details, see this post.

16 August 2022

• Udemy for Business search connector

• LinkedIn Learning search connector

• Recurrent learning

• Team Progress dashboard

• All historic learning plan completions report

For more details, see this post.

18 July 2022

Fixes:

• % in search queries

• Disabled global community content showing in search results

• Fixes for special characters and Japanese character support

Enhancements

• Search experience - including thumbnails

• Search performance

• Search relevancy

For more details, see this post.

22 June 2022

• Enhancement: Update to Universal Analytics SCORM completion

For more details, see this post.

23 May 2022

• @Mentioning and community context

• Scheduled posting

• Disable comments functionality

• Fuel50 integration (Available for use with Knowledge Intelligence and new Fuse search)

For more details, see this post.

18 May 2022

• Fix: Duplicate SCORM completions in reports

• Fix: Bug related to Scheduled Posting (Beta clients only)

For more details, see this post.

20 April 2022

• Smart feeds logic

For more details, see this post.

11 April 2022

• Fix: Various search fixes

• Fix: Comments / Mentioning fixes (beta clients only)

For more details, see this post.

18 March 2022

• Fix: Certificates dated prior to October/November 2021 not showing on user profiles

• Fix: A small number of users unable to complete SCORM courses

• Fix: A small number of users unable to download SCORM certificates

• Fix: Historical SCORM completions only appear for a small number of users after a new completion

• Fix: Clean up of SCORM completion duplicates

For more details, see this post.

1 March 2022

• Fix: Duplicate SCORM completions in SCORM report

• Fix: Bug related to confirmation email for user imports

For more details, see this post.

15 February 2022

• Fix: Bug related to the bulk-adding users to a community by CSV functionality

• Fix: Removed truncation of answers on ‘Scale’ question type in surveys 

• Fix: Added translations to "First completed" in the SCORM tab on user profiles

• Fix: Audience's not loading for assign audience to a learning plan page

For more details, see this post.

24 January 2022

• Fix: A bug related to UI translations, including Swedish, Danish, Norwegian, Greek, Portuguese and German

• Fix: A bug related to the duplication of records within learning plans

• Fix: A bug related to users attending events, and admins managing events

For more details, see this post.

24 January 2022

• Type filters are open by default in the new Fuse search results page

For more details, see this post.

8 December 2021

• Holiday change freeze/blackout period

For more details, see this post.

15 October 2021

• Knowledge intelligence engine

• New Fuse search

For more details, see this post.

11 October 2021

• Fix:Special characters cause audiences not to display users - support has been added for: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~

• Fix: External links cause a 500 error

• Fix: Bug related to the 'Notify all' option, used when sharing to multiple communities

• Fix: User cannot see registered events on their user profile

• Fix:Audiences including deactivated users

• Fix: Event webhook enhancement

• Fix:Learning plan webhook

• Enhancement:Optimised the level of detail for transcription tags,including keywords, named locations, named people and brands

• Enhancement:Topic widget only displays topics from communities the user is a member of, instead of all open communities

For more details, see this post.

5 October 2021

• SuccessFactors 'My assigned learning' widget

• Support for SCORM multiple completions

For more details, see this post.

11 August 2021

• Fix: When resetting password, end-user was able to access platform without accepting terms and conditions

• Fix: Issues displaying special characters (&, > , < , ’, ”) in the Edit Content page and on Recently Added, Trending, Featured Content, and Recommendations widgets

• Fix: Various other technical enhancements and fixes

For more details, see this post.

5 July 2021

• Fix: Removal of email confirmation for CSV uploads

For more details, see this post.

7 June 2021

• Fix: Rejecting the camera permissions causes the Fuse iOS mobile app to crash

• Fix: Date selectors are unusable in languages other than English

For more details, see this post.

11 May 2021

• Fix: Some reports were failing to regenerate

• Fix: Adding English to Vietnamese as subtitle translation option. 

• Fix: Smartling Translation fix

For more details, see this post.

26 April 2021

• Fix: SCORM Webhook only fires when a SCORM course's status is changed to ‘Complete’ - a ‘Passed’ status has now been added

• Fix: A small number of files were displaying previous versions in the new document viewer

For more details, see this post.

6 April 2021

• New Document Viewer

• Social Feed enhancements across browser and mobile app

For more details, see this post.

15 March 2021

• Fix: The community widget layout would not load

• Fix: Parent comments by deactivated users in the Social Feed widget are not being shown

• Fix: When selecting 'There is no deadline for this learning plan' the deadline date or day is not removed from the UI

• Fix: Comments can still be reported on the mobile app even when this functionality is disabled

For more details, see this post.

February 2021

• Social Feed

• Screen Recorder Update

For more details, see this post.

26 February 2021

Universal Analytics:

• Data now loads twice a day

• Improvements to language and descriptions of data points

For more details, see this post.

15 February 2021

• Fix: Some users received multiple notifications related to missed deadlines

• Fix: Existing SSO users asked to reset their passwords

• Fix: Added Feed widget UI translations for 44 languages

For more details, see this post.

18 January 2021

• Fix: Serbian UI Language dropdown option incorrectly labelled

• Fix: Latvian UI Language dropdown option incorrectly labelled

• Fix: Updated screen recorder licence key

• Fix: Mobile app crashes when scrolling through the community page 

For more details, see this post.